Experience

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  The University of Texas at Austin

  • Austin, Texas, United States

  • Graduate Program Coordinator II

    • Jan 2022 - Present
    • Austin, Texas, United States

    Manage and coordinate all aspects of the Master's Degree student lifecycle, including application process, student orientation, maintenance of onboarding documents, and class registration.Respond to current and prospective student requests for information.

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  Texas Engineering Executive Education at the University of Texas at Austin

  • Austin, Texas Area

  • Program Event Coordinator

    • Aug 2017 - Present
    • Austin, Texas Area

    Coordinator of events for Professional Development Courses to include Lean Six Sigma, CII and Grouting Fundamentals.

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  Excel Learning Center

  • Austin, Texas Area

  • Administrative Assistant

    • May 2015 - Present
    • Austin, Texas Area

    Update students rosters and files. Deliver messages to associates and students. Keep School's agenda up-to-date. Review incoming and outgoing invoices for proper coordination of payment and that statements are accurate and paid on time. Work with auditors to clarify billing procedures. Participate in School Committees.

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  UT Thompson Conference Center

  • Austin, Texas Area

  • Administrative Assistant

    • Dec 2015 - Aug 2017
    • Austin, Texas Area

    Front-line contact for all flow of traffic into the Thompson Conference Center. Main contact for registration of Informal Classes.

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  The University of Texas at Austin

  • Austin, Texas Area

  • (1.) Administrative Assistant, (2.) Conference Coordinator, (3.) Information Specialist

    • Aug 2014 - Mar 2015
    • Austin, Texas Area

    (1.) Assisted in the acknowledgment, recognition, and cultivation of past and current major donors to enhance their relationship with The University of Texas. Oversaw and facilitated the mailing of over 600 scholarship letters ensuring accuracy and timeliness of materials. Managed informationcontained in donor database. Performed periodic maintenance to ensure data is current and lacking duplicate records. Created mailing and emailing lists when needed by the department. (2.) Coordinated and managed executive training courses, seminars, and special events for non-degree continuing education programs on- and off-campus. Arranged administrative and logistical support, facilities, housing, food, equipment needs, and instructional materials. Negotiated vendorcontracts. Worked within budget constraints. Supervised student workers as appropriate. Acted as a liaison between Executive Education, professors, corporate sponsors, program alumni, and participants. Represented the University in an official capacity. Maintained and updated records. Prepared related reports. Collaborated with directors, program coordinators, conference coordinators, and ATT EECC staff on program aspects. Conducted and reported needs assessments and program evaluations.(3.) Interfaced with conference center visitors and clients and answered general questions about room locations, directions to other buildings on campus and directed them to appropriate staff when needed. Answered telephone calls about programs and conferences specifically related to Informal Classes. Monitored IC e-mail box, answered inquiries and forwarded message to appropriate staff when needed. Assisted with in-person class registration. Assisted students with and the process of IC refund and transfer requests. Distributed, collected and processed paper and electronic course evaluations and e-mailed results to instructors. Familiar with MISHELL and EMS programs.

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  Crowne Plaza St. Louis Downtown

  • Executive Administrative Assistant

    • Apr 2008 - Jun 2014

    • Answer phone calls and direct calls to appropriate parties or take messages.• File and retrieve corporate documents, records, and reports.• Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.• Greet visitors and determine whether they should be given access to specific individuals.• Open, sort, and distribute incoming correspondence, including faxes and email.• Coordinate and direct office services, such as records, personnel issues, and housekeeping, to aid executives.• Maintain files and control records to show correspondence activities.• Ensure that money collected is properly recorded and secured.• Prepare records for shipment by certified mail.• Provide clerical support to other departments.

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  LegalShield

  • Associate

    • 2005 - 2012

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  Doubletree Club Hotel Austin University Area

  • Austin, Texas Area

  • Sales Manager/Sales Coordinator

    • Feb 2007 - Feb 2008
    • Austin, Texas Area

    Solicited new and existing accounts. Negotiated room rates. Made and confirmed group reservations. Reviewed operational records and reports to project sales and determine profitability. Arranged tours for customers. Answered inquiries pertaining to hotel services, guest registration, and travel directions, or made recommendations regarding shopping, dining, or entertainment. Recorded guest comments or complaints, regarding sales and service.

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  Embassy Suites Hotel Austin North

  • Austin, Texas Area

  • Sales Coordinator/Executive Administrative Assistant

    • Jul 2000 - Mar 2004
    • Austin, Texas Area

    • Determine price schedules and discount room rates.• Perform and implement procedures for ongoing web site revision.• Represent company at trade shows to promote products.• Confer with potential customers regarding guest room needs and advise customers on selected dates of events.• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.• Communicate with network personnel or web site hosting agencies to address hardware or software issues affecting web site.• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.• Compose, type, and distribute meeting notes, routine correspondence, and reports.

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  Purina Mills, LLC (Land O'Lakes, Inc)

  • Greater St. Louis Area

  • Marketing Coordinator

    • Mar 1997 - Jul 2000
    • Greater St. Louis Area

    • Consult with sales agents on promotional activities to answer questions and monitor adherence to company guidelines. • Coordinate promotional activities for trade shows to market products and services.• Prepare promotional plans, sales literature, media kits, and sales contracts, using computer.• Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.• Present clear and concise explanations of governing rules and regulations.

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  Purina Mills

  • Greater St. Louis Area

  • Marketing Coordinator

    • 1993 - 1994
    • Greater St. Louis Area

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  Radisson Hotel

  • Greater St. Louis Area

  • Administrative Assistant

    • 1986 - 1988
    • Greater St. Louis Area

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  University of Texas at Austin

  • Austin, Texas Area

  • Administrative Assistant

    • 1901 - 1902
    • Austin, Texas Area