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Rachelle Spencer is a seasoned event planner and hospitality professional with 11+ years of experience in administration, customer service, and sales. She has worked in various roles, including front desk associate, customer service representative, and event planner, leveraging her skills in Microsoft Office, time management, and hotel management to deliver exceptional customer experiences.

Experience

  • Rachelle-isms
    • Baltimore, Maryland Area
    • Owner
      • May 2013 - Present
      • Baltimore, Maryland Area

      Designed and Created Each Product, Researched Etsy Market Competitors, Wrote Descriptions, Photographed, Priced and Listed all Products on Etsy and Shopify Shop. Researched and Created a Brand. Leveraged social media websites such as Facebook, Pinterest and Instagram to promote services and gauge customer needs and preferences. Hired and trained one new employee. Completed purchase orders and customer invoices. Prepared and filed financial statements such as balance sheets and income statements as well as all prepared all Sales Tax Requirements. Monitored sales and service records and investigated discrepancies. Built relationships with key industry insiders. Handled all conflicts quickly and to the customer's satisfaction with empathy. Maintained a 5 star rating.

  • NA
    • Norfolk, VA
    • Babysitter
      • Jan 2011 - Jul 2012
      • Norfolk, VA

      I worked for myself, seeking babysitting jobs here and there in my community.

    • Front Desk Associate
      • Jun 2009 - Apr 2010
      • Norfolk, Virginia

      Checked guests in and out. Answered phones. Filed paperwork and responded to requests from guests. Handled cash and credit cards. Sales and booking hotel stays.

  • The Country Inn of Lancaster
    • Lancaster, Pennsylvania Area
    • Front Desk Associate
      • 2005 - 2009
      • Lancaster, Pennsylvania Area

      Checked guests in and out. Answered phones. Filed paperwork and responded to requests from guests. Handled cash and credit cards. Sales and booking hotel stays.

  • Dan Eldredge Fencing
    • Parkesburg, PA
    • Customer Service Representative
      • 2006 - 2008
      • Parkesburg, PA

      Answered phones and scheduled appointments. Returned calls and confirmed appointments. Filed paperwork and ran errands for staff.

Education

  • 2000 - 2003
    Home School
    High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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