Experience

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  Huckleberry Youth Programs

  • United States
  • Individual and Family Services
  • 1 - 100 Employee

  • Director Of Research And Evaluation

    • Mar 2020 - Present

  • Data & Evaluation Manager

    • Jul 2019 - Mar 2020

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  Peers Envisioning and Engaging in Recovery Services (PEERS)

  • Oakland, CA

  • Senior Programs Manager

    • Aug 2017 - Jan 2019
    • Oakland, CA

    • Managed and grew multiple peer support, anti-stigma and empowerment programs• Collaborated closely with Program Evaluation Specialist to reconfigure the program data tracking system. Streamlined data evaluation processes• Redesigned program evaluation surveys to more accurately capture outcome measurements and more clearly report impact to various stakeholders• Designed a new organizational structure for agency files and led a strategic incremental rollout to staff with varying comfort levels with cloud technology

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  ALearn.org

  • Santa Clara, CA

  • Manager of Programs

    • Mar 2017 - Aug 2017
    • Santa Clara, CA

    • Planned and executed 26 summer school classes for over 600 underserved students• Implemented systems to minimize duplication of information and to facilitate the future replication of programs

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  CommUnity Crisis Services and Food Bank

  • Iowa City, IA

  • Crisis Chat Program Coordinator and Trainer

    • Oct 2011 - May 2016
    • Iowa City, IA

    • Developed the crisis chat program into a 24/7 national leader of quality service provision. Added additional chat services and a Crisis Text (SMS messaging) program• Led agency to become one of seven Core Crisis Chat Providers for the National Suicide Prevention Lifeline (NSPL), answering the most chat requests of any NSPL agency in the world • Developed training materials, best practices and policies advised for all NSPL agenciesLed the accreditation process to help the agency become the second in history to earn Contact USA’s Online Emotional Support accreditation • Presented quality tools at 2015 American Association of Suicidology conference

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  Innovative Software Engineering

  • Coralville, IA

  • Software Engineer

    • Jun 2004 - Jul 2011
    • Coralville, IA

    • Engineered new end-to-end telematics software applications through the full development lifecycle to maximize commercial vehicle driver productivity, minimize violations, automate documentation, and optimize resource tracking• Interpreted and quickly mastered US Federal Motor Carrier Safety Administration’s and the European Commission’s different Hours of Service regulations to design algorithms for ensuring driver compliance in the US and Europe

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  The University of Iowa

  • Iowa City, IA

  • User Consultant

    • Aug 2003 - May 2004
    • Iowa City, IA

    Provided technical support for students and faculty users at the College of Engineering computer lab, including installations, troubleshooting, and general user support.