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Rachel Mack

Acting Team Leader at AMES Australia
Intro Book
Rachel Mack is a seasoned professional with 15 years of experience in social services, program development, and project management, holding a Master's degree in Counselling from Monash University.
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Location
Greater Melbourne Area, AU
Skills
  • Crisis Intervention
  • Social Services
  • Program Development
  • Change Management
  • Community Outreach
  • Show all
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Bio

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Rachel Mack is a seasoned professional with a proven track record in crisis intervention, program development, and strategic planning. As a Senior Case Manager at AMES Australia, she has successfully led teams and managed complex cases for asylum seekers, showcasing her expertise in social services and community outreach. With a Master's degree in Counselling from Monash University and a Bachelor's degree in Social Work from La Trobe University, Rachel has honed her skills in process improvement, project management, and customer service.

Experience

  • AMES Australia
    • Australia
    • Civic and Social Organizations
    • 700 & Above Employee
    • Acting Team Leader
      • Sep 2021 - Present

    • Senior Case Manager
      • Mar 2019 - Present

  • AMES
    • Dandenong
    • Case Manager
      • Sep 2013 - Jun 2014
      • Dandenong

      Case Management for asylum seekers.

  • Uniting Care Community Options
    • Uniting Care Community
    • social worker
      • Jan 2006 - May 2011
      • Uniting Care Community

  • Kestrel Information Management
    • Mt Waverley
    • Finance and Administration Manager
      • May 1991 - Sep 1997
      • Mt Waverley

Education

  • 2010 - 2012
    Monash University
    Master’s Degree, Counselling
  • 2004 - 2005
    La Trobe University
    Bachelor’s Degree, Social Work
  • 1999 - 2000
    Deakin University
    Professional Writing, Distinction
  • 1989 - 1991
    Deakin University
    Accounting and Business/Management, Distinction

Suggested Services

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Industry Focus. “Civic and Social Organizations”

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