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Rachel Leon
Sr. Service Consultant- Digital Services at 1st United Credit Union
Rachel Leon is a seasoned professional with 2 years of experience in digital services, 2 years of experience in customer service, and a Bachelor's degree in Sociology, with proficiency in multiple languages and skills in exceptional customer experience and financial transactions.
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Location
Livermore, California, United States, US
Bio
Generated by
Topline AI
Rachel Leon is a seasoned professional with a strong background in customer-facing roles and a passion for delivering exceptional service. As a Sr. Service Consultant- Digital Services at 1st United Credit Union, she has honed her expertise in driving business growth and fostering strong relationships with clients. Prior to this, Rachel held various positions at Poppy Bank, Wells Fargo, and The TJX Companies, Inc., where she developed a unique blend of technical skills and interpersonal abilities. She holds a Bachelor's degree in Sociology from California State University - East Bay and is currently based in Livermore, California.
Experience
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Sr. Service Consultant- Digital Services
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Feb 2022 - Present
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New Accounts/ CSR III
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Jan 2020 - Feb 2022
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Wells Fargo
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Livermore, California, United States
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Teller
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Feb 2017 - Dec 2019
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Livermore, California, United States
Day to day teller transactions including deposits, withdrawals, creating cashiers checks, payments, etc. While these transactions are conducted, we are expected to provide exceptional customer experience and ensure the customers accounts are safe. We look out for potential fraud or scheming practices.
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Customer Service Representative
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Oct 2013 - Oct 2016
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EPIC Insurance Brokers & Consultants
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San Francisco Bay Area
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Intern
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Aug 2013 - Sep 2013
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San Francisco Bay Area
Administrative work including creating insurance pamphlets, entering insurance data into files, answering calls, etc.
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Education
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2017 - 2019California State University - East Bay
Bachelor's degree, Sociology
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Retail”
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