Experience

• 

  Mulkey Hospitality, Inc.

  • Business Manager

    • Oct 2021 - Present
• 

  Liberty University

  • United States
  • Higher Education
  • 700 & Above Employee

  • Senior Supervisor of Communications - Student Financial Services

    • Nov 2016 - Oct 2021

    Policy writing and editing, communications development and auditing, web maintenance, social media communications, project management, compliance reviews, external and internal communications lead.

  • Coordinator of Financial Aid Communications

    • Oct 2010 - Oct 2016

    Web content management, form creation and editing, special projects, internal and external communications, research projects, write, coordinate, and oversee all email communications coming from the Financial Aid Office and FinAid social media representative

  • Communications Advisor

    • Oct 2009 - Oct 2010

    Write and edit all communications coming from the Financial Aid Office, update annual forms, review and edit internal policies, coordinate procedures with external offices, attend on-campus events to provide additional Financial Aid support, and completed semi-annual quality reviews for communications.

  • Loan Data Processor

    • May 2007 - Oct 2009

    Manage education lender communications and relationships, process all non-EFT loan aid, oversee implementation of ELM Select, complete all manual certifications, review and edit internal training materials for loan department, and review/handle escalated loan issue files.

  • Loan Certifier

    • May 2006 - May 2007

    Manually certify every federal and private loan application for +40,000 students (online and resident), process non-EFT aid, and work QC for designated loan amounts on applications.