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Rachel Lee is a seasoned management professional with 7+ years of experience in various industries, including retail, logistics, and customer service. She holds a BA Hons degree in Administration Management from Humberside University and has certifications in Human Resource Management, Safety for Managers, and Management. She has worked as a General Manager, Customer Care & Business Development Manager, and Distribution Manager, demonstrating her versatility and leadership skills.

Credentials

  • Level 5 Diploma in Human Resource Management
    CIPD
    Feb, 2022
    - Apr, 2026
  • NCRQ Level 3 Award in Safety for Managers
    NCRQ National Compliance and Risk Qualifications
    Aug, 2020
    - Apr, 2026
  • ILM Level 3 NVQ in Management
    ilm
    Nov, 2014
    - Apr, 2026
  • Safety for Executives and Directors
    IOSH

Experience

  • Hydro-X Group
    • Sheffield, United Kingdom
    • General Manager
      • Sep 2016 - Present
      • Sheffield, United Kingdom

  • Prospect Diagnostics Ltd
    • Dronfield, Derbyshire
    • Customer Care & Business Development Manager
      • Jul 2008 - Aug 2016
      • Dronfield, Derbyshire

      Prospect Diagnostics are proud to be a pro-active and influential force in the UK point of care sector.Representing several leading medical device and in-vitro diagnostics manufacturers across Europe and the US, our experienced customer care team provides comprehensive sales, service and technical support to customers - UK wide.My role within the company is two fold, customer care and business development management, which incorporates all aspects of office administration, staff development and target achievement as well as sales and marketing development, reviewing and working with existing and prospective new clients from opening enquiry through the sales process.

  • Helen of Troy
    • Sheffield, United Kingdom
    • Distribution Manager
      • Dec 1996 - Jul 2008
      • Sheffield, United Kingdom

      As Distribution Manager I was responsible for monitoring warehousing and logistics processes, inventory control and reconciliation for 3 warehouses, 2 in the UK, 1 in Holland. To manage the order processing team on a daily basis, problem solve issues and ensure that customer service is at an optimal level. I was involved in developing internal systems and have 4 years of experience working with Oracle. As part of my role communication was key, and I liased daily with stock controllers/buyers, warehouses, and our own internal departments.

Education

  • 1994 - 1996
    Humberside University
    BA Hons, Administration Management
  • 1992 - 1994
    Humberside University
    HND, Business Studies
  • 1988 - 1992
    The Dronfield School

Suggested Services

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Industry Focus. “Environmental Services”

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