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Rachel Flores

Program Administrator at AAMA
Intro Book
Program administrator with a Master's degree in Human Sciences and 10+ years of experience in administration and customer service.
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Location
Laredo, Texas, United States, US
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Bio

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Rachel Flores is a seasoned program administrator with a Master's degree in Human Sciences and a double specialization in Sociology & Psychology. She has 10+ years of experience in administration, research, and customer service, with a strong background in supporting research efforts and providing exceptional customer service.

Experience

  • AAMA
    • Laredo Texas, United States
    • Program Administrator
      • Feb 2023 - Present
      • Laredo Texas, United States
  • Texas A&M International University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Academic Counselor
      • Jul 2022 - Feb 2023

    • Academic Counselor
      • Jul 2022 - Feb 2023

  • Serco of Texas
    • Laredo, Texas Area
    • Quality Control Specialist
      • Jul 2018 - Jul 2022
      • Laredo, Texas Area
  • Catholic Charities - Diocese of Laredo
    • Executive Director
      • Oct 2016 - Jul 2018
  • City of San Antonio
    • United States
    • Government Administration
    • 700 & Above Employee
    • FSW
      • Jul 2015 - Sep 2016

    • Senior Development Services Specialist
      • Mar 2013 - Jul 2015

      •Responsible for maintaining permitting records, assisting with the permitting process, drafting correspondences, responding to inquiries about the boarding home program and other supportive duties as assigned.•Responds to customer inquiries. •Provides construction code consultation regarding the boarding homes process. •Performs plan review for assigned trade and coordinates other One-Stop Counter commercial plan reviews. •Interprets City codes for resolution of development related issues. •May perform all duties assigned to Development Services Representatives and Development Services Specialists. •Provides technical guidance to Development Services Representatives and Development Services Specialist. •Performs various administrative functions and related duties and responsibilities as required.•General knowledge of City Code, Local Government Code, and one or more construction codes. •Advanced knowledge of the current adopted Unified Development Code (UDC). •Skill in providing exceptional customer service. •Skill in resolving customer problems in a professional and courteous manner. •Skill in utilizing a personal computer and associated software programs. •Ability to communicate clearly and effectively. •Ability to establish and maintain effective working relationships with co-workers, supervisors, and the general public.Certified by International Code Council (ICC). Certification as a Permit Technician

  • Texas Tech University - Center of Excellence in...
    • Coordinator
      • Jul 2012 - 2013

      Responsible for engaging in research, technical andadministrative work. Responsible for supportingresearch efforts. Participating in research data collection anddocumentation within relevant guidelines and protocols. Responsible in collecting and review data to ensure quality control. Responsible...

  • Laredo Community College
    • Laredo, Texas Area
    • Dept Assistant/Advisor
      • Oct 2005 - Jul 2012
      • Laredo, Texas Area
  • Texas Department of Family and Protective Services
    • Laredo, Texas Area
    • Investigator
      • 2012 - 2012
      • Laredo, Texas Area
  • Modern View Clinical Services
    • Visitation Monitor
      • Oct 2010 - Dec 2011
  • Federal Public Defender
    • Legal Assistant
      • Jul 2003 - Aug 2005
  • SER-Jobs for Progress, Inc.
    • Laredo, Texas Area
    • Office Manager
      • Nov 1992 - Jul 2003
      • Laredo, Texas Area

Education

  • 2014 - 2016
    Our Lady of the Lake University
  • 2012 - 2014
    Walden University
  • 2011 - 2013
    Texas A&M International University
  • Texas A&M International University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Public Policy”

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