Bio
Experience
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Customer Relations Specialist
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2021 - Present
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Fleet and Smith
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Shalimar, Florida
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Paralegal
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Apr 2018 - Sep 2018
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Shalimar, Florida
• Assisted four senior paralegals with research using West Law and gathering legal documents in preparation for trials. • Utilized Lawgic, Microsoft Word and Excel to draft and prepare legal documents, correspondence and estate analysis. • Submitted documents online using Florida’s e-filing system and clerk of court electronic filing system. • Maintained, scanned copied organized and filed: exhibits, briefs, correspondence, accounting, research and other documents into the firms’ paper and electronic filing systems.
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Legal Services of North Florida
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Destin/Fort Walton Beach, Florida Area
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Paralegal Internship
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May 2017 - Aug 2017
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Destin/Fort Walton Beach, Florida Area
• Maintained data base for conflict checks, answered phones, received messages, and performed other administrative task as needed. • Maintained, scanned, copied, organized, and filed: exhibits, briefs, correspondence, accounting, research and other documents into the firms’ paper and electronic filing system. • Assisted and corroborated with a senior paralegal to research case law and precedents by using West La and Lexis Nexis.
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Bureau of Labor and Statistics
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Destin/Fort Walton Beach, Florida Area
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Interviewer I
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Feb 2014 - Jul 2016
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Destin/Fort Walton Beach, Florida Area
• Exceeded monthly and quarterly expectations in collecting and analyzing data, with an active case load of five hundred companies. • Incorporated a new center wide procedure that increased employee production by streamling the research process. • Specialized in collecting and analyzing data from cases pertaining to birth, death, mergers or acquisitions of companies.• Operated in Top Cati, EDB, Internet research tools, Microsoft Word, Power Point, Excel and Outlook.
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Chico's FAS, Inc.
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Destin/Fort Walton Beach, Florida Area
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Assiatant Store Manager
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Sep 2013 - Jun 2015
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Destin/Fort Walton Beach, Florida Area
• Motivated and recruited twenty employees by coordinating schedules, arranging store merchandising plan, and training all employees on companies polices and procedures in addition to regular supervisory duties. • Prioritized a store culture that focused on utilizing excellent customer service skills to decrease shrink and increase store safety compliance.
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Bed Bath & Beyond
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Destin/Fort Walton Beach, Florida Area
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Front End Supervisor
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Aug 2008 - Sep 2013
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Destin/Fort Walton Beach, Florida Area
• Maintained companies’ policies and procedures for opening and closing the store, ordered and managed supplies, and merchandise.• Participated in quarterly district meetings as lead store trainer for over eighty employees, held store wide training workshops and spearheaded shrink and safety for the entire store. • Successfully developed new training material for updated POS register system, to help employees quickly and efficiently learn the new software.
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Education
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2003 - 2010Pensacola State College
Associate's degree, General Studies -
1999 - 2003Gulf Breeze High School
High School Diploma, General Studies -
Northwest Florida State College
Associate of Science - AS, Legal Assistant/Paralegal
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