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Bio

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Rachel Church is a seasoned executive with a proven track record of driving growth and delivering exceptional results in various industries. As Franchise Owner & President at Fibrenew Metro Austin, she has successfully expanded the company's operations, fostering a culture of innovation and customer satisfaction. Prior to this role, Church held senior positions at Marquee Event Rentals, Iron Cactus Restaurant, and Ford Motor Company, where she developed and implemented strategic plans, trained teams, and achieved notable milestones, including 50% YOY revenue growth and a 87% increase in customer satisfaction rating.

Experience

  • Fibrenew Metro Austin
    • Austin, Texas, United States
    • Franchise Owner & President
      • Aug 2021 - Present
      • Austin, Texas, United States

      Fibrenew Metro Austin specializes in the repair, restoration and renewal of leather, plastics, vinyl, fabric and upholstery servicing six major markets: automotive, aviation, commercial, medical, marine and residential. Utilizing our services to repair damaged materials in your vehicle, boat, air...

    • Senior Account Executive
      • Mar 2005 - Mar 2020
      • Austin, TX

      I oversaw all aspects of the party equipment rental process from beginning to end. I adapted communication skills to connect with diverse customers, advising them in each stage of the process from design appointments to site visits. I orchestrated contract negotiations and budget creations, and c...

    • Private Events Manager
      • Sep 2003 - Feb 2005
      • Austin, TX

      I produced private dining experiences and special events. I fostered valuable relationships with esteemed customers, such as pharmaceutical dinner programs, weddings, and Mardi Gras and SXSW events. I managed large budgets and orchestrated all event elements, including menus, catering, decoration...

  • Ford Motor Company
    • Washington D.C. Metro Area
    • Market Area Specialist
      • Feb 2001 - Aug 2003
      • Washington D.C. Metro Area

      I headed a nationally recognized Blue Oval Certified Customer Satisfaction program for 131 dealers. I improved dealerships’ customer satisfaction and increased sales by implementing new business plans and marketing/sales procedures. I also initiated product education seminars to train retail sale...

Education

  • 1991 - 1996
    The University of New Mexico

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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