Experience

• 

  Dojo - a Paymentsense company

  • United Kingdom

  • Payments Consultant

    • Feb 2018 - Present
    • United Kingdom

• 

  Paymentsense

  • Nationwide

  • Payments Consultant

    • Feb 2018 - Present
    • Nationwide

• 

  Self Employed

  • Self Employed - Reiki Healer/Spiritual Development Coach

    • Jan 2005 - Present

• 

  Huddle

  • London, United Kingdom

  • Strategic Account Manager/Business Development Manager

    • May 2014 - Oct 2015
    • London, United Kingdom

    Account Manager and Business Development Manager for Huddle the highly disruptive cloud based enterprise collaboration platform. Developed and retained significant new business within nuclear, utilities and service sectors.

• 

  NEWGATE (NEWARK) LIMITED

  • Newark

  • Business Development Manager

    • Aug 2010 - Apr 2015
    • Newark

• 

  KANA

  • Senior Account Manager, UK and Europe

    • Jul 2008 - Feb 2009

    EMEA Business Development Manager (Nordics/Netherlands) driving sales of large enterprise Customer Experience Management (CEM) solutions, incorporating collaborative workflow, service desk, online chat, co-browse and knowledge management modules. Direct sales and via strategic partners. Focused on generating business within new clients within service orientated sectors to transform client relationships and deliver rapid ROI. Developed client base within broad range of marketplaces including telecommunications, online gaming & retail, utilities.

• 

  Charter UK Ltd

  • Business Development Manager

    • Sep 2007 - Jul 2008

    Responsible for development of new business for Complaints and Feedback Management Software within the Finance sector. Sector Manager for Police and Intelligence Sector source and covert systems.

• 

  Objective Corporation

  • Australia
  • Software Development
  • 400 - 500 Employee

  • Business Development Manager

    • May 2001 - Mar 2007

    2001 -TNA/MoReq standards were just emerging. Appointed to Objective Corporation (UK) Ltd. in their inaugural year in the UK to gain rapid traction in the market. Developed and delivered a business development strategy that captured a client base for ECM within a wide range of markets including: construction, justice, and central Government.

  • Business Development Manager

    • May 2001 - Mar 2007

• 

  Gemplus

  • Business Development Manager

    • 1997 - 2001

    As the uses for smart cards evolved Gemplus was an amazing, visionary and inspirational workplace. As a Business Manager and Account Manager I had the pleasure of working with thought leaders and technical wizards on some of the most groundbreaking applications of their time. In my role I promoted the vision of how cards and terminals could be used within the telecommunications, loyalty and retail, Government and commercial card sectors. Then helped telcos such as Orange and large organisations like Shell to comericalise these applications with end-to-end solutions. When SMS was just being adopted I worked with Orange to deliver and launch the first SMS on demand application – it sounds crazy now that sending jokes, lottery and football results to mobile phones upon request by SMS was so mind blowing, but the areas of WAP, bluetooth and 3G were just in their infancy, smart devices were conceptual. Within the Government sector I worked within a consortium working on the use of smart cards within Connexions. In Loyalty and Retail I managed the Shell smart card account, Johnson’s Dry Cleaners, Rotch Properties and many others, working with partners and VARS to deliver high volumes of both cards and personalisation to the market for major campaign launches.

• 

  Helen Sheane Ltd

  • Regional Manager

    • 1988 - 1997

    Established a Regional Office and sales team for Helen Sheane Wallcoverings, specialising in contract wallcoverings and designer fabrics for the architectural and design industry.

• 

  Lancashire Constabulary

  • Police Constable

    • 1992 - 1993

• 

  Tygaflor

  • Lancashire

  • Export Sales Executive

    • 1988 - 1989
    • Lancashire

    Multi lingual export sales representative for PTFE coated glass and Kevlar cloths and conveyer belts. Developed sales relationships with Spanish, Nordic and Far Eastern companies.