Experience

• 

  Omnicom Media Group Germany

  • Germany

  • Executive - Media Invoicing

    • Jan 2023 - Present
    • Germany

• 

  EMPWR House

  • Beirut, Lebanon

  • Social Media Manager

    • May 2022 - Sep 2022
    • Beirut, Lebanon

    - Acted as the key liaison between our departments and clients.- Tracked and reported weekly podcasting analytics.- Generated top quality leads for the sales team.- Created Instagram content regarding podcast and wellbeing integration.- Built long-lasting client relationships and ensured project success.

• 

  Maids.cc

  • Lebanon

  • Customer Service Agent

    • Mar 2022 - Jul 2022
    • Lebanon

    ● Managing the needs of existing clients by resolving queries and complaints through structured guidance. ● Generating sales and driving revenue through outbound calls and chats that demonstrate offerings and services. ● Following up with customer payments and adjusting financial records. ● Communicating with a wide range of international customers.

• 

  Taydal Al Amar Ghali

  • Lebanon

  • Social Media Officer

    • Jan 2020 - Dec 2021
    • Lebanon

    ● Created the @taydalalamarghali Instagram page and managed their digital content. ● Increased followers by 10% in only 2 days and worked on raising awareness.

• 

  Transcribio

  • Beirut, Beirut, Lebanon

  • Transcriber

    • May 2020 - May 2021
    • Beirut, Beirut, Lebanon

    ● Conducted transcriptions in a timely manner for various marketing consultancy firms and field experts. ● Leveraged specialized knowledge to understand client specifications.

• 

  Computer Company Limited CCL

  • Lebanon

  • Sales And Marketing Officer

    • Jan 2015 - Oct 2017
    • Lebanon

    ● Built strong and long-lasting customer relations by providing them with an optimal shopping experience. ● Designed and implemented marketing strategies for company products. ● Coordinated with sponsors and tracked sales data to ensure the targets are reached.