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Raakhi Dhawan is a seasoned business professional with over 15 years of experience in managing risk and integrity, leading customer experience teams, and holding senior management positions in various industries, including finance and technology. She holds a strong educational background in finance and business, with certifications in soft skills and capital markets. Raakhi has worked in multiple locations, including Dubai, UAE, and has experience working with international companies, such as Netrika Consulting India Pvt Ltd and Wipro Limited.

Credentials

  • ASIS Member
    ASIS International
    Jan, 2024
    - Apr, 2026

Experience

    • Business Manager GCC
      • Apr 2021 - Present
      • United Arab Emirates

      Netrika Consulting is a professional Risk and Integrity management company with experience in completing challenging projects in all parts of the world with operating offices in India. Our comprehensive and integrated suite of professional services help organizations across the private, public and social sectors in identifying, preventing, mitigating, and responding to risks. .Established with a vision to help the clients to focus on their core competencies in a risk free environment with our experience of more than 3 decades across all industries throughout the globe.

  • Thin Computing Solutions Pvt. Ltd.
    • Mumbai, Maharashtra, India
    • Senior Manager - Customer Experience
      • Jan 2014 - Present
      • Mumbai, Maharashtra, India

    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • AVP - Customer Portfolio Relationship Management & Contact Center, SME
      • Jun 2011 - Oct 2012

    • AVP, Portfolio Management Unit - SME
      • Jun 2008 - Jun 2011

    • Manager - Sales Process Quality Management
      • Mar 2005 - Jun 2008

  • Wipro Limited
    • Mumbai Area, India
    • Team Leader - Sales and Services
      • Nov 2001 - Feb 2005
      • Mumbai Area, India

Education

  • 2010 - 2010
    Chartered Institute for Securities and Investment
    Introduction to Securities & Investments - UK
  • 2018 - 2019
    Imarticus
    ProDegree In FinTech ( Artificial Intelligence, Machine Learning, RPA in Finance,Fintech Solutions ), Digital payments, UiPath, Office Citric automization, Design Thinking, Blockchain, Cryptocurrency
  • 2016 - 2016
    Image Consulting Business Institute
    Train the Trainer
  • 2015 - 2016
    Image Consulting Business Institute
    Certified in Soft Skills Training
  • 2014 - 2015
    Jamnalal Bajaj Institute of Management Studies
    Certificate Course in Capital Markets - Bombay Stock Exchange
  • 2002 - 2003
    Welingkar Institute of Management
    Diploma, Advertising and Public Relations
  • 1998 - 2001
    Mumbai University Mumbai
    Bachelor of Commerce, Accounts & Marketing Research

Suggested Services

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Industry Focus. “Security and Investigations”

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