See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Quantana Richardson is a seasoned professional with extensive experience in IT, event management, and strategic planning. She has held various roles, including IT Help Desk Technician, Client Service Coordinator, and President of Force-1 Acquisitions Inc. Richardson has a strong educational background in Computer Information Technology and Business Administration and Management. Her skills include Networking, Event Planning, Research, Strategic Planning, and Leadership.

Experience

  • Force-1 Acquisitions Inc.
    • Baltimore, Maryland, United States
    • President
      • Dec 2020 - Present
      • Baltimore, Maryland, United States

    • IT Help Desk Technician
      • Jun 2013 - Mar 2023

      Responsibilities include, but are not limited to:• Providing help desk and hardware/software support to employee computer workstations and associated peripheral hardware such as printers/copiers/scanners and AVAYA IP Office telephones. • Transportation and installation of new workstation equipment and software to LCF managed facilities. • Maintain and troubleshoot LAN network and associated network hardware. • Provide Network and Audio Video Tech support for Foundation meetings and events taking place at LCF managed facilities. • Managing database of Foundation hardware and software assets. • Responding to and communicating directly with Foundation staff to resolve help desk trouble tickets. • Communicating directly with and coordinating service with third party service vendors. • Maintaining regular routine visits to all Living Classrooms Program offices. • Performs other related duties as required to accomplish the objectives of the position.

    • Development Assistant / Administrative Assistant / Database Management
      • Sep 2008 - Jun 2013

      • Support the development director with fund-raising ideas, special events, and fund development.• Maintain confidential records. • Ability to organize time and work independently is necessary as well.• Give information to callers; transfer them to the proper extension and takes dictation.• Researches and creates presentations. • Generates reports, handles multiple projects. • Has knowledge of commonly used concepts, practices, and procedures within a particular field. • Also two mails run a day between campuses.• Train all new development staff in Raiser's Edge policies and procedures.• Act as development expert regarding Raiser's Edge and other development-related. • Setup and tracking of all Special Events Support funding and donation.• Maintain a consistent policy for receiving all incoming development gifts and gift handling procedures. Maintains detailed documentation of internal business processes and workflows related to appeals, mailings, events, gifting, etc., and updates documentation and constituents’ records as processes are added, changed or modified. • Generates routine revenue reports including daily, weekly and monthly summaries for Accounting; weekly gift summaries for the Development Department and Executive Team. • Work with each fundraising division to accurately report deposited revenue. Responsible for all data manipulation for direct response program, including lists and coding for all online, direct mail • Complete monthly, quarterly and yearly development revenue reconciliation with Finance. • Act as primary Accounting contact for yearly financial audit.

  • Fredrick Douglass Isaac Myers Park and Museum
    • Fredrick Douglass Isaac Myers Park and Museum
    • Client Service Coordinator
      • Jun 2013 - Jun 2018
      • Fredrick Douglass Isaac Myers Park and Museum

      Posts detailed entries to accounting records and handles routine transactions such as allotments, disbursements, remittances, and prepares standard journal and ledger entries. Prepares and verifies various standard accounting entries for financial data processing system; reconciles report discrepancies and problems. Posting refunds. Account reconciliations. Updating and reconciling sub-ledger to the general ledger. Maintaining cash applications. Researching and resolving accounts receivable issues. Researching and resolving accounts payable issues.

  • Metalcraft Inc
    • Baltimore, Maryland, United States
    • Inventory Specialist / In-House IT Support Tech
      • Jun 2004 - May 2008
      • Baltimore, Maryland, United States

      • Responsible for maintaining an organized warehouse, stocking parts, and controlling all distribution to all production departments (electrics, portable, sea-fire, packing, and engineering) lines by physically counting, moving and performing all by computer transaction. • Throughout the month, I would be responsible for cycle counts.• Organize the Inventory storage system (racks etc.) for ease of identification, counting and item retrieval to achieve maximum density and use of space.• Certified with O.S.A. for the shipping and receiving of dangerous goods.• Install Hardware necessary for basic Network Infrastructure, • Basic PC Troubleshooting skills • Install computer networks such as local area network this includes but limited to (rj 45 cable, switch boards, wireless modems etc.).• Installed server hardware and software infrastructure and also installed and maintain equipment, and various devices. • Installed and Terminated Network Cabling and switch board with basic use of hand tools & power tools (modular crimpers, utp cable strippers, cable tester, modular connector plugs, and punch down tool).• Provided software installation

Education

  • 2002 - 2004
    International Academy of Design and Technology
    Computer Information Technology
  • 1988 - 1991
    Northern High School
    Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security, Computer Hardware, Computer Networking, Computer Software, E-learning, Information Services, Information Technology and Services, Management Consulting, Professional Training and Coaching, Public Relations and Communications, Research, Technology and Software Development. Most relevant: Information Technology and Services.”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles