Bio
Experience
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Pullman Bangkok Hotel G
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กรุงเทพมหานคร, กรุงเทพมหานคร, ประเทศไทย
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Sales Coordinator
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Aug 2018 - May 2021
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กรุงเทพมหานคร, กรุงเทพมหานคร, ประเทศไทย
• Prepare contracts, proposals and letters for corporate sales, leisure sales and catering sales.• Generate and analyze data for month-end sales report to sales team and DBD• Secretariat to Director of Business Development• Being a sales representative for hotel inspection• Responsible for daily routine jobs• Administrator of Facebook account for promoting room package• Record minutes for weekly sales meeting
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SignWork
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Bangkok, Bangkok City, Thailand
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Account Executive
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Sep 2016 - May 2018
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Bangkok, Bangkok City, Thailand
• Responded to e-mail regarding orders, inquiries and complaints from customers• Created quotations and work on pricing to meet with customer needs• On site survey to collect information before and after service• Coordinated with both local and oversea customers regarding job details• Completed job details into system for manufacturing• Managed project by controlling manufacturing process in order to complete job on time• Followed up payments
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The Landmark Bangkok
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Bangkok Metropolitan Area, Thailand
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Reservation Supervisor
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2011 - 2015
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Bangkok Metropolitan Area, Thailand
• Responsible for processing FIT reservations as well as group reservations in OPMS• Responded to e-mail about inquiry on an average of 70 e-mails a day• Coached colleagues regarding product knowledge in order to maintain accurate information• Prepared daily reports for all concerned about occupancy, reservation on the book and revenue holding• Responsible for monitoring room allocations and controlling rate on extranet channels• Drive more revenue by upselling• Followed up payments with domestic and oversea agents• Coordinated with sales team, catering team, front office team and other sections concerned with guest’s inquiry• Supported operation sections to make sure that all documents was prepared correctly for working smoothly• Answered incoming both local and oversea calls for reservations, confirmations and inquiries• Ensured routine job was well managed on daily basis
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Education
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2007 - 2011Kasetsart University
Bachelor of Arts - BA, Hotel Studies
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Industry Focus. “Hospitality”
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