Experience

• 

  Dewar's Garage Ltd

  • Greater Kolkata Area

  • Workshop Manager

    • Aug 2023 - Present
    • Greater Kolkata Area

• 

  Mahindra & Mahindra

  • NH6, BOMBAY ROAD, HOWRAH - 711 114

  • SERVICE ADVISOR

    • Nov 2014 - Present
    • NH6, BOMBAY ROAD, HOWRAH - 711 114

    EAST INDIA LARGEST MAHINDRA DEALER

• 

  SUPREME MOTORS

  • Service Advisor

    • Nov 2014 - Present

    o Interact with customers to know the nature of their automotive problems. o Handle telephone and personal inquiries from customers. o Test drive vehicles with customers to understand the problems in vehicles. o Prepare a list of problems, the estimates and the time taken to complete the repairs. o Secure agreement from customers while taking over their vehicles for repairso . Advise customers on taking care of their vehicles totally trouble-free at zero-maintenance costs. o Provide customers the maintenance menu, tips and techniques on maintaining their vehicles. o In case of additional repairs inform the customers promptly. o Deliver repaired vehicles to customers on time. o Adhere to company safety standards, policies and procedures.

• 

  BHANDARI AUTOMOBILE PVT. LTD

  • Budge Budge Road near Maheshtala Honda showroom

  • SERVICE ADVISOR

    • Dec 2013 - Present
    • Budge Budge Road near Maheshtala Honda showroom

    o Interact with customers to know the nature of their automotive problems. o Handle telephone and personal inquiries from customers. o Test drive vehicles with customers to understand the problems in vehicles. o Prepare a list of problems, the estimates and the time taken to complete the repairs. o Secure agreement from customers while taking over their vehicles for repairso . Advise customers on taking care of their vehicles totally trouble-free at zero-maintenance costs. o Provide customers the maintenance menu, tips and techniques on maintaining their vehicles. o In case of additional repairs inform the customers promptly. o Deliver repaired vehicles to customers on time. o Adhere to company safety standards, policies and procedures.

• 

  BHANDARI AUTOMOBILES PVT. LTD.

  • India
  • Motor Vehicle Manufacturing
  • 700 & Above Employee

  • service advisor

    • Dec 2013 - Present

    o . Advise customers on taking care of their vehicles totally trouble-free at zero-maintenance costs. o Provide customers the maintenance menu, tips and techniques on maintaining their vehicles. o In case of additional repairs inform the customers promptly. o Deliver repaired vehicles to customers on time.

  • service advisor

    • Dec 2013 - Present

    ALL

• 

  just services TATA authorised passenger car service centre

  • Taratala Road near Neture park

  • Customer Support Supervisor, supervisor,

    • May 2012 - Nov 2013
    • Taratala Road near Neture park

    I get lots of knowledge like customer visit experience and floor supervisor, and customer support officer responsibility