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Priyanka Kher profile image

Priyanka Kher

Sales And Service Consultant at Sitel
Intro Book
Results-driven management professional with expertise in financial services and training development.
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Location
Auckland, Auckland, New Zealand, NZ
Languages
  • English -
Skills
  • Management
  • Training And Development
  • Financial Services
  • Financial Accounting
  • Share Trading
  • Show all
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Bio

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Priyanka Kher is a seasoned management professional with expertise in financial services, training and development, and project management. She has 8 years of experience as a Sales and Service Consultant at Sitel, and previously worked as an Associate Training Manager at ICICI Prudential Life Insurance Company Limited, where she was awarded "Best Trainer" three times. She holds a Diploma in Business Management from Imperial College New Zealand and a Bachelor of Business Administration from Seventh Day Adventist College.

Credentials

  • NCFM
    National Stock Exchange of India Limited

Experience

  • Sitel
    • Auckland, New Zealand
    • Sales And Service Consultant
      • Jul 2016 - Present
      • Auckland, New Zealand

  • BP
    • Auckland, New Zealand
    • Customer Service Representative
      • Feb 2013 - Nov 2013
      • Auckland, New Zealand

      Handle customer inquiries, complaints, payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services.

  • ICICI Prudential Life Insurance Company Limited
    • Surat Area, India
    • Associate Training Manager
      • Jun 2008 - May 2012
      • Surat Area, India

      - Awarded as "Best Trainer" (out of 400 Trainers in division) consistently 3 times for year 2009/ 2010 and 2011. Ranking was based on training delivery, accuracy, out come in sales increase, customer service, content development.- For 10 months consistently achieved best branch award in rookie production and business growth.- Co-developed on-the-job training program that reduced training time and give more productive result.- Contributed to an 30 % sales increase in 2010 to 2012 by improving various lead-generation and sales-tracking techniques and by providing sales call training with on sales support.

Education

  • 2014 - 2014
    Imperial College New Zealand
    Ex Bachlore of Business Administration, Business Administration and Management, General
  • 2003 - 2006
    seventh day adventist college
    Bachelor of Business Administration - BBA, Finance, General

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