Experience

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  CJ Darcl Logistics Ltd.

  • Gurugram, Haryana, India

  • Deputy Manager

    • Jul 2021 - Oct 2023
    • Gurugram, Haryana, India

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  Sohana A Multi Super Speciality Hospital

  • Mohali

  • Personal Assistant to Director

    • Dec 2018 - Jul 2021
    • Mohali

    JOB PROFILE• Hired for full time/live-in assignment of diverse tasks from screening calls, managing emails and Calendars, running errands, coordinating events and ensured inter departmental alignment.• Managed broad range of responsibilities that allowed client more effective evaluation for task assigned to concerned individual.• Planned events that included large religious gatherings and large formal affairs, coordinated with vendors, contractors, decorators, to ensure alignment with client specifications seamless execution of events.• Was responsible for reviewing Purchases and ensuring best and least expensive options to be considered as per the lines of the client specification.• Ensuring On-time and On-budget completion of High value Projects such as ICU and Private rooms Construction and Deliverance as per NABH guidelines.• Entrusted to manage confidential and Sensitive matters, such as coordinating site visits and evaluation nightly rounds of the Hospital for checking upon the staff behavior.• Working in the covid pandemic outbreak as front line worker• Screening and admission of the patients along with the medical staff in emergency wing• Councelling the patients of the financial standings and ensuring smooth conversion of outdoor patient into indoor patients• handling all escalations and grievances for the patient, attendants and staff and ensure smooth functioning of the casulty division• Arranging patients bed in allocated ward for admission in coordination of the facilities manager on duty• Overseeing and agreeing contracts and providers for services including security, parking, cleaning• Supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds and security• Working with the on duty emergency councellor for smooth and efficient transition of the patients from the crisis/emergency ward to the necessary wing/ward

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  GTL Networks (Samsung Communications)

  • Chandigarh Area, India

  • Solution Partner Manager

    • Mar 2017 - Nov 2018
    • Chandigarh Area, India

    JOB PROFILE• Am responsible for solparcordinations with Samsung project team for both Punjab & Haryana• Handling 30+ solpars for end to end activity with more than 100 teams providing engineers teams to client in all required activites of both Installation and RF.• Ensuring that the teams are properly trained to work on network towers.• Ensuring that the solpar’s work according to the defined guidelines and follow complete safety standards and use proper protection equipment while working on the towers• Monitoring Solpar Issue Resolution with local MIS team • Responsible for ensuring that Solpar follow all SSR rules as defined by Client

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  s.s foods ltd

  • Patiala, Punjab, India

  • Sales Officer

    • Jan 2016 - Feb 2017
    • Patiala, Punjab, India

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  Avtar Singh & Sons

  • Patiala Area, India

  • Propritor

    • Sep 2008 - Dec 2015
    • Patiala Area, India

    CHANNEL PARTNER FORVodafone South LtdWORKED AS CHANNEL PARTNER WITHAmrit Banaspati Co LtdGlaxo Smithkline Consumer Healthcare LtdFieldfresh India Pvt LtdMarico LtdTelemart Shopping Network Pvt LtdJOB PROFILE• Was the sole proprietor for the firm and was responsible for its entire functioning from financials, target achievements and market relations with an annual turnover of 17 crores • Handled a team of 14 sales representatives ranging of 1300+ outlets across the entire town of Patiala and allied territories.ACHIEVEMENTS• Was the Top most performing Channel Partners for Amrith Banaspati Co from Nov 2006 to Apr 2008. • Was the “CIRCLE DA SARTAJ” for Vodafone South Ltd from Nov 2010 to Feb 2011.• Was the winner of Distributors Rolling trophy for three consecutive years from 2010 to 2012 in Vodafone South Ltd• Was Top Distributor of the cluster for Vodafone South Ltd year 2013• Was given the winner of Edible tops contest for Saffola Gold for Marico Ltd in North India for the period of July 2014 to November 2014

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  Dabur India Limited

  • Haldwani Area, India

  • Sales Officer

    • May 2006 - Oct 2006
    • Haldwani Area, India

    JOB PROFILE• Responsible for sales of the brand product of real and active juices in the entire khumayun belt of Uttaranchal.• Achieved Monthly sale target of 8 lakhs from both direct stockiest and super stockiest.• Handling one super stockiest and three direct stockiest.LEARNING• Management of Channel Partners and allocation of resources as well

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  CONVERGES INDIA SERVICES LTD

  • Gurgaon, India

  • CUSTOMER CARE EXECUTIVE

    • Nov 2005 - Apr 2006
    • Gurgaon, India

    JOB PROFILE• Handling Customer Queries regarding their Credit Cards for one of the top most credit card companies in the world CapitalOne. • Along with Customer Queries processing request for lost or stolen credit cards call. • Working on Making Sales for the client and bridging the calls for balance transfers for the customers.LEARNING• How important it is to resolve customer queries in the first instances so that they need not come back again for the same problem helps in quality service to the channel partner and for the customer itself.

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  NOKIA CARE CENTRE

  • Patiala Area, India

  • Service Center Manager

    • Jul 2004 - Oct 2005
    • Patiala Area, India

    JOB PROFILE• Handling handset Complaints of Three Districts of Patiala, Sangrur and Fatehgarh Sahib• Handled a team of two service engineers and a sales representative in entirety from hiring to Salary dispersal• Customer interaction and speedy resolution to their complaints as per company guidelinesLEARNING• Customer handling with eye to the standard benchmarks of the company• Recruiting of various personal for different requirements of the center