Experience

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  HAK - Hadaya Al Khaleej

  • United Arab Emirates
  • Printing Services
  • 1 - 100 Employee

  • Senior Export Sales Executive

    • Aug 2022 - Present

    • Provided efficient and effective customer service through constant communication on social media such as, emails, whatsapp, etc.• Oversaw and managed order process for all export accounts• Coordinate deliveries and appointments with freight forwarder to ensure customer needs are being met on time.• Executed orders in the factory to ensure product quality & on-time shipments.• Managed international retail and wholesale export sales• Conducted sales operations around the gulf countries (GCC) which are Oman, Qatar, Kuwait, Bahrain and Saudi Arabia• Call and prepares quotes for clients to ascertain needs and interests.• Books, orders and arranges for delivery of products sold.• Submit orders to the factory for printing and monitors to completion.• Follows up with customers’ re-orders and shipping

  • Showroom Manager /Senior Sales Executive

    • Aug 2020 - Jul 2022

    • Leading the sales team by inspiring and motivating them to achieve targets and meet to the standards required by the showroom.• Providing update ideas and auctioning changes to showroom displays and stock.• Training staff in effective sales and communication strategies• Negotiating prices and payment plans, and then closing sales.• Advising Purchasers on items which ought to be restocked or removed from the catalog• Resolving strain and conflict between staff to promote a jovial and productive workplace• Overseeing the operation of the showroom to ensure it is running smoothly and efficiently• Coordinating with the sales team to ensure that all orders are filled quickly and efficiently

  • Sales Executive

    • Sep 2019 - Sep 2020

    • Being the first point of contact with customers• Educating clients on the company’s products and services• Converting prospects into active clients and tracked customer payments• Identifying customers’ needs by using the right questioning techniques• Engaged customers in a positive and approachable manner• Involved in direct contact with customers by telephone, post and email• Getting useful and informative feedback from customers• Escalating serious issues to senior managers and handling administrative duties• Making sales presentations at fairs, shows, exhibitions, businesses, and residences• Walking, standing, or sitting for extended periods of time as customer needs dictate.

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  Elite Paper Converting Industry L L C

  • Sharjah, Sharjah Emirate, United Arab Emirates

  • Office Admin Assistant

    • Sep 2016 - Jan 2019
    • Sharjah, Sharjah Emirate, United Arab Emirates

    • Provides excellent customer service, develop and manage daily paperwork for invoicing and mailing• Provide administrative support to ensure efficient operation in office• Answers phone calls, schedule meetings and support visitors• Carries out administrative duties as filling, typing, copying, binding, scanning etc• Provides information by answering questions and request• Contributes to team efforts by accomplishing related results as needed.• Maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies.• Maintain proper filing of accounting documents for record keeping.