Experience

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  Morula Health

  • Manchester, England, United Kingdom

  • Business Development Associate

    • Mar 2022 - Apr 2022
    • Manchester, England, United Kingdom

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  CENTRIORG

  • Nairobi, Kenya

  • Research Associate

    • Apr 2020 - Feb 2022
    • Nairobi, Kenya

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  Nakuru ENT Medical Center

  • Nakuru, Kenya

  • Clinical Intern

    • Apr 2020 - Sep 2020
    • Nakuru, Kenya

    - Screened patient records, databases and physician referrals to identify prospective candidates for novel treatments.- Followed informed consent processes and maintained records.- Operated reception by welcoming, processing and directing patients- Under direct supervision from lead consultant, was instructed and guided on performing basic hearing, balance and cranial nerve assessments.- Conducted discussions with lead consultant and his team by researching and presenting assigned topics or medical conditions weekly- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

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  Adie's Garden Suites

  • Nairobi

  • Business Operations Manager

    • Sep 2019 - Apr 2020
    • Nairobi

    Monitor and improve daily functions of the guesthouse including staff working schedules and addressing potential issues when they ariseResponsible for overseeing marketing strategies and campaigns aimed at improving customer satisfaction and business visibility Set-up a media market and customer base for the premises that increased revenue in the final financial quarter of 2019 by 42% by enabling temporary short hold leases of areas of the property for use in regional mainstream mediaPerform cost-benefit analyses and monitor guest booking data on a monthly basis in line with the Adie’s Limited KPI targetsCoordinate with local professionals and organisations to facilitate necessary hiring plans and tenders when requiredResponsible for major guest relations with regards to large group bookings and event management on premises such as weddings, corporate functionsCurrently developing a restaurant and catering plan alongside Adie’s Limited senior management to increase business visibility to the local and regional communityCollaborate with financial managers and business accountants to analyse financial information to formulate weekly budgeting and spending plans

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  The University of Sheffield

  • United Kingdom
  • Higher Education
  • 700 & Above Employee

  • Confirmation, Adjustment and Clearing Helpline Assistant

    • Jul 2019 - Aug 2019

    Answered incoming telephone calls from national and international prospective students with regards to their applications to study at the University of Sheffield during the allocated UCAS clearing and adjustment period.Provided advice and information on available courses based on their A level grades.Acted as a liaison between prospective students and the admissions officers of the various departments at the university.In line with the current data protection laws I was able to give relevant information to applicants regarding their offers to study at the University of Sheffield, and I was responsible for passing on their details to the relevant admissions officers and university departments as required.

  • ELTC Induction Assistant

    • Jun 2019 - Aug 2019

    Primary point of contact for international students arriving in the UK for the English Language programme ahead of their orientation and introductory week for their respective courses at the universityHosted information events across campus on relevant locations and processes required to help students adjust to life at university. This included providing information and advice on opening local bank accounts, cultural shopping areas within Sheffield and recreational activities available in the city and the universityCompleted formal registration of students with the university using the internal system, including providing them with student identification cardsFacilitated social events and activities to help new students meet and mix with each other

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  Sky

  • Sheffield, United Kingdom

  • Customer Service Specialist

    • Dec 2017 - Jul 2019
    • Sheffield, United Kingdom

    Specialised in Sky Q technical support and training Worked as part of a comprehensive team, providing technical and adviser support to colleagues Received a Shine Award for outstanding customer service and leadership Quickly understood and resolved customer complaints and queries

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  Sheffcare

  • Sheffield, United Kingdom

  • Lead Care Support Assistant

    • Apr 2017 - Oct 2017
    • Sheffield, United Kingdom

    Acted as the Key Worker for designated service users and formulated individual care plans in conjunction with the site manager and other team leadersAdministered medication to service users as per their medical requirements.Provided emotional and mental support and counselling to service users and relations, particularly when coping with severe illness, changes in health conditions and bereavement.Undertook training pertaining to dementia management, patient transportation, AED use and other emergency management procedures.Responsible for the monitoring and recording of the security and safety of the premises, Recorded and maintained detailed daily records on medication intake, general health, diet and well-being of service users

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  The Commonwealth Secretariat

  • London, United Kingdom

  • Student Intern - Health Division

    • Jun 2016 - Aug 2016
    • London, United Kingdom

    Responsible for various administrative tasks in the Health and Education Division of the secretariat, whilst reporting directly to the acting Health Advisor and coordinating with the Gender Division of the secretariatContributed to the planning and preparation of the 2015 Commonwealth Health Ministers Meetings (CHMM) - included being the communication liaison between the secretariat and health ministers who were chairing the 2015 CHMM

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  Adie's Garden Suites

  • Nairobi, Kenya

  • Guest Services Assistant

    • Jan 2016 - May 2016
    • Nairobi, Kenya

    ● Assisted with the checking in and out of guests● Designed the brochures and website for the guesthouse as it was starting up● Organised and hosted events such as charity fundraisers and private guest parties● Oversaw the daily running of the guesthouse including daily meal preparation and roomcleaning schedules for staff

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  University of Hawaii at Hilo

  • Hawaiian Islands

  • English Writing Tutor

    • Jan 2015 - Aug 2015
    • Hawaiian Islands

    Worked with, guided and assisted college and university students who had varying writingabilities and skills from all academic disciplines, to strengthen their writing and communicationskills in English Language.Tutored and assisted students with college and university style writing assignmentsindividually and in groupsTutoring sessions would often cover vocabulary, literature questions, grammar, andproofreadingTutored and worked with students who spoke English as a second language, and who were inthe process of learning the language.Received training geared towards the achievement of a College Reading and LearningAssociation (CRLA) Certificate