Experience

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  Generations Federal Credit Union

  • United States
  • Financial Services
  • 100 - 200 Employee

  • Employee Success Manager

    • Jun 2022 - Present

  • Leadership and Culture Development Manager

    • Jan 2020 - Jun 2022

  • Corporate Learning and Employee Engagement Manager

    • Feb 2018 - Dec 2019

  • Learning and Culture Development Manager

    • Jul 2013 - Jan 2018

    Design, develop and execute all technical training. Create engaging learning experiences and promote a culture of continuous learning.

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  Firstmark Credit Union

  • Sr. Learning and Development Specialist

    • Feb 2007 - Jun 2013

    Responsible for needs assessments, designing, coordinating and delivering effective training and other HR related tasks.Accomplishments Developed core operations course to explain the basic functions of the credit union, its relation to various roles and the impact to the overall success of the businessDevelop curricula for target audiences ranging from entry level to advanced positionsConsult with managers to enhance and encourage employee performance through self-development, classroom and one-on-one training Designed job aides to improve employee performanceSelected to facilitate Creating Member Loyalty (CML) - Certified in Service Strategies Designed monthly Training Newsletter providing additional resources to managers and a calendar listing all upcoming training events/coursesSelected to conduct training sessions for leadership developmet coursesChairperson/Advisor of a performance excellence committee, a team aiming towards developing a quality workforce within a culture of learning that is effective and has increased job satisfaction Lead planner for All Staff Team/Training Day for the Credit Union

• 

  Center for Health Policy and Development

  • Training Coordinator

    • May 2002 - Aug 2006

    Responsible for coordinating, developing and facilitating effective training programs.Accomplishments:Developed curricula and presentations for non-profit organizations, in and around South Texas, regarding current health issues and solutions.Advised and transitioned local graduating high school seniors into college students pursuing a career in health care. Duties: Assisted in the planning of events, trainings and community activities for approximately 150-200 people per event. Planned and organized all travel needs for attending persons. Recruited students from San Antonio and surrounding high schools to prepare for a summer enrichment program