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Princy Rohilla profile image

Princy Rohilla

Customer Account Manager at United Automation Limited
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Location
Southport, England, United Kingdom, GB
Languages
  • English Full professional proficiency
  • Hindi Native or bilingual proficiency
  • French (Beginner) -
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Credentials

  • Finance Foundations: Risk Management
    Project Management Institute
    Feb, 2024
    - Apr, 2026
  • Finance Foundations: Risk Management
    National Association of State Boards of Accountancy (NASBA)
    Feb, 2024
    - Apr, 2026
  • International Logistics
    LinkedIn
    Feb, 2024
    - Apr, 2026
  • INSIDE LVMH Certificate
    LVMH
    Nov, 2023
    - Apr, 2026
  • Transitioning from Waterfall to Agile Project Management
    National Association of State Boards of Accountancy (NASBA)
    Nov, 2023
    - Apr, 2026
  • Level 7 Certificate, Strategic Management and Leadership Practice
    Chartered Management Institute
    Oct, 2023
    - Apr, 2026
  • Learning for a Sustainable Future: Live at COP27
    The University of Edinburgh
    Aug, 2023
    - Apr, 2026
  • V&S Data Matters
    British Red Cross
    Aug, 2023
    - Apr, 2026
  • Advanced Career Development Course Award
    Swansea University
    Jul, 2023
    - Apr, 2026
  • Data Analytics Essentials
    Cisco Networking Academy
    Jul, 2023
    - Apr, 2026
  • Bright Network IEUK 2023: Technology
    Bright Network
    Jun, 2023
    - Apr, 2026
  • Introduction to Azure database administration
    Microsoft
    Jun, 2023
    - Apr, 2026
  • Practical Python for Data Professionals
    LinkedIn
    Jun, 2023
    - Apr, 2026
  • Programming Foundations: Fundamentals
    LinkedIn
    Jun, 2023
    - Apr, 2026
  • Data Analytics and Visualisation Virtual Experience Program
    Accenture
    May, 2023
    - Apr, 2026
  • Introduction to Strategy Consulting Virtual Experience Program
    Boston Consulting Group (BCG)
    May, 2023
    - Apr, 2026
  • IELTS
    IDP Education Ltd
    Jun, 2022
    - Apr, 2026

Experience

  • United Automation Limited
    • Southport, England, United Kingdom
    • Customer Account Manager
      • Jun 2024 - Present
      • Southport, England, United Kingdom

  • MeriSKILL
    • Data Analyst
      • Oct 2023 - Nov 2023

      ● Led 10+ Excel, SQL, Tableau and SAP projects, fostered a data-centric culture, achieving a 35% boost in organisational data literacy, recognised by leaders for creating new opportunities● Utilised SQL for data analysis and mining; enhanced data extraction accuracy by 20%, optimising business intelligence processes

  • B&M Retail
    • Swansea, Wales, United Kingdom
    • Customer Service Associate
      • Mar 2023 - Nov 2023
      • Swansea, Wales, United Kingdom

      ● Enhanced cash handling processes, maintaining 100% accuracy in 150+ daily transactions, leading to a 15% increase in till efficiency, measured by transaction speed and recognised by the company through an 'Excellence in Efficiency' award● Significantly enhanced customer service by training 15+ new hires in cash management and customer service, leading to a 25% improvement in team efficiency and customer satisfaction by 30%

  • Bright Network
    • Swansea, Wales, United Kingdom
    • Technology Analyst (IEUK 2023)
      • Jun 2023 - Jun 2023
      • Swansea, Wales, United Kingdom

      Being part of this event has helped me reap the rewards of spending a few days of my summer with the world’s top employers.Gained real-world knowledge and networking opportunities with leading companies in a variety of sectors. I was given the opportunity to work on a project throughout the session, which I will be doing as a graduate in the technology sector. In addition, I was able to successfully submit my project work on technical innovation to effectively support SMEs in their journey towards Net Zero Carbon emissions. To me, this task was an amazing learning opportunity. The expert skill sessions are delivered by leading employers such as Google, Microsoft, PwC, Lloyds Banking Group, Amazon, UBS, Procter & Gamble, Clyde & Co., Nestlé, Vodafone, and many more. It was a 4-day immersive experience.

  • Rockwell Automation
    • Gurugram, Haryana, India
    • Senior Business Coordinator
      • Dec 2021 - Jan 2023
      • Gurugram, Haryana, India

      Business: Sales Strategy & Operations, Partnering Team

  • Schneider Electric - Luminous Power Technologies
    • Executive Sales Support
      • Jun 2019 - Dec 2020

      Business: Power Solution Business, Logistics and Operations

    • Sales Support Coordinator
      • Dec 2014 - May 2019

      Business: Renewable (Solar Power Solution), Operations and Commercial

  • GEM Battery
    • New Delhi, Delhi, India
    • Sales Coordinator
      • May 2012 - Dec 2014
      • New Delhi, Delhi, India

  • Tech Mahindra
    • Chandigarh, India
    • Customer Service Associate
      • Jul 2011 - Mar 2012
      • Chandigarh, India

Education

  • 2023 - 2024
    Swansea University
    Master of Business Administration - MBA, Management in Business Analytics
  • 2017 - 2020
    IEC UNIVERSITY
    Bachelor of Computer Applications, Computer Applications
  • 2008 - 2011
    Shri Balaji Institute of Engineering and Technology
    Diploma of Education, Electrical, Electronics and Communications Engineering

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Industry Focus. “Appliances, Electrical, and Electronics Manufacturing”

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