Bio
Experience
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Alpha Flight Services
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Sharjah International Airport UAE
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Food Beverage Supervisor
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Dec 2012 - Present
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Sharjah International Airport UAE
1. In charge of outlets in the airport which includes lounge in every shift2. Assist in training newly hired staff 3. In charge of transactions for delayed flights of he airlines 4. In charge of the outlet in air arabia operations
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Assistant Restaurant Manager
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Oct 2009 - Oct 2012
• Served as an Operations Manager deputy to assist in managing store operations• Escalated and resolved customers issues and complaints on operational matters• Monitored and managed operational budgets directed the store operational risk, QA and audit processes.• Designed and coordinated in developing proper training programs for the employees for enhancing their efficiency• Handled all queries and customer feedback in a professional manner• Supported Manager in performing Management functions such as staffing, training, and expanding business plans• Maintained a cordial environment with other staffs and assisted them by resolving their issues• Documented and prepared reports on management and information system and presented it to the manager• Conducted training sessions and workshops to improve the workforce and productivity of the team
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Shift Manager
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Nov 2000 - Oct 2009
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Education
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University of San Agustín
Bachelor of Science, Management Accounting
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Industry Focus. “Airlines and Aviation”
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