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Prerna Anwani profile image

Prerna Anwani

Customer Service Consultant at Acquire BPO
Intro Book
Experienced teacher and software tester with strong educational background.
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Location
Australia, AU
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Bio

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Prerna Anwani is a seasoned professional with experience in customer service, teaching, and software testing. She has taught various subjects, including math, science, and computer literacy, and has also worked as a software tester and a customer service consultant. Prerna has a strong educational background, holding a Bachelor's degree in Mathematics from Delhi University, a Master's degree in English Language and Literature from Swami Vivekananda Subharti University, and a Certificate IV in Business Administration and Management from TAFE NSW.

Experience

  • Acquire BPO
    • Customer Service Consultant
      • Aug 2022 - Jun 2023

  • Bhartiya Vidya bhavans Modern International School
    • Muscat, Masqaţ, Oman
    • Primary School Teacher
      • Apr 2013 - Mar 2014
      • Muscat, Masqaţ, Oman

      ● Taught math, science and computer literacy ● Developed weekly lesson plans● Encouraged student participation by creating supportive and welcoming classroom environment.● Attended team meetings, staff meetings, and parent conferences● Prepared weekly Learning Management System (online)

  • INDIAN SCHOOL AL WADI AL KABIR
    • Muscat, Masqaţ, Oman
    • Primary School Teacher
      • Jul 2011 - Mar 2012
      • Muscat, Masqaţ, Oman

      ● Taught EVS and Mathematics.● Organized science exhibitions and excursions. ● Maintained communication with parents.● Preparing reports (Excel and Word).

  • Sardar Patel School - India
    • Noida, Uttar Pradesh, India
    • Primary School Teacher
      • Mar 2006 - Mar 2007
      • Noida, Uttar Pradesh, India

  • NextBrick Solutions
    • Delhi, India
    • Software Tester
      • Aug 2003 - Mar 2004
      • Delhi, India

      ● Testing software and websites ● Collate and present data in reports using excel

Education

  • 2021 - 2021
    TAFE NSW
    Certificate IV, Business Administration and Management, General
  • 2017 - 2019
    Swami Vivekananda Subharti University, Meerut
    Master's degree, ENGLISH LANGUAGE AND LITERATURE/LETTERS
  • 1997 - 2000
    Delhi University
    Bachelor's degree, Mathematics

Suggested Services

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Industry Focus. “Outsourcing and Offshoring Consulting”

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