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Pratibha Kapoor is a seasoned HR professional with 21+ years of experience in HR policies, consulting, strategy, solutions, and human development. She has worked with leading hotels and companies, including Old World Hospitality, International Travel House Ltd, and India Tourism Development Corporation, and has a strong background in HR leadership, training, and analytics. She holds diplomas in labor law, personnel management, and industrial relations, as well as a master's degree in social work. Pratibha is fluent in Hindi, English, and Punjabi and has a proven track record of leading teams and driving HR initiatives that contribute to business success.

Experience

    • Trainer and HR Consultant

    • As Consultant -HR and Training
      • Jan 2012 - Present
      • Delhi/NCR

      Currently,I am setting up HR policies and strategies of two hotels in India.This involves formulating HR policies,training and other HR related functions

  • Old World Hospitality
    • New Delhi Area, India
    • Head HR
      • Dec 2008 - Dec 2011
      • New Delhi Area, India

      As a corporate Head HR for the Group Company ,I was responsible for the HR initiatives and policy formulation .Responsible for manpower planning for existing and future projects.Was coordinating and overseeing all HR functions in the Company.Responsible for statutory and legal compliance as per centre and state Government.Proactively managing HR systems in order to maintain integrity of employee and organizational data.Responsible for Compensation and benefits for the entire manpower.

    • General Manager HR
      • Jun 2004 - Nov 2008
      • New Delhi Area, India

      As a General Manager –HR, I was heading HR at Corporate level with its net work across India.Responsible for all HR functions including manpower planning,yearly budgets, appraisals, performance incentives etc.• Driving HR leadership team to implement strategies and drive HR initiatives that contribute to the development of HR and facilitate the implementation of the business “people agenda”. • Overseeing training need analysis, identification of requisite training programmes/modules and implementation of the same.• Made regular presentations on HR in the Board meetings.• Handled all legal matters including court cases ,conciliation and arbitration matters .• Was responsible for recruiting and positioning of manpower across India.

    • Senior Manager HR
      • 1983 - Jan 2004
      • New Delhi Area, India

      Joined ITDC as a management Trainee and on completion of one and half year of training, I was inducted as Assistant Manager –HR in the Ashok Group.During my stint ,I have worked in various positions in HR in different hotels of Delhi /Aurangabad and at Corporate office.The different functions I have handled are –Recruitment and manpower planning, Industrial relations and legal cases.Appraisals and statutory compliances.Besides ,I have been members of various committees-grievance,welfare, PF Trust,Superannuation benefits and sexual harassment committees etc.Besides I was responsible for motivating manpower and creating a cordial relations with Unions.

Education

  • 1985 - 1986
    Institute Of Labor Law
    Diploma in labor law, Labor Law
  • 1981 - 1982
    Delhi University
    Diploma in Personnel Management & Industrial Relation, Personnel Management
  • 1977 - 1979
    Delhi School Of Social Work
    Master in Social Work, Social Work
  • 1974 - 1977
    Lady Irwin College
    Bachelor in Sciences, Home Science

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