Experience

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  Tata Consultancy Services

  • Thane, Maharashtra, India

  • Business Process Lead

    • May 2024 - Present
    • Thane, Maharashtra, India

• 

  Navneet Education Limited

  • Mumbai, Maharashtra, India

  • HR IT Executive

    • Jun 2023 - May 2024
    • Mumbai, Maharashtra, India

    Coordinate with SAP consultants for testing, bugs, and resolutions for existing and future modules Develop an effective mechanism to handle issues and developments Evaluate the performance evaluation of the Implementation/AMC partner Responsible for maintaining and updating the system documentation Provide continuous HR IT help desk support to Payroll Areas / SBUs / Functions (Administrator) Develop/Maintain reports and dashboards from Success factors Maintain user manuals and training for the users Analyze and implement system updates provided by SAP Driving and implementing new modules Successfactors – Functionality and Master Data Audit

• 

  Accenture Solutions Pvt Ltd

  • HR Service Delivery Associate

    • May 2018 - Jun 2023

    • On boarding of the employees.• Processing Promotion, Demotion, Termination and Retirement in SuccessFactors Employee Central.• Verifying the Payment Documents of the employees and maintaining the same in the system.• Position Data Management of the employees.• Processing various types of One time payments & Recurring payments.• Processing and Auditing Schedule Reports with 100% accuracy.• Maintaining SLA of the schedule reports.• Creating Adhoc Reports as per the request of the client in SuccessFactors.• Queue Management of the tickets received in Case Management tool and assigning for action.• Setting up calls with the client on weekly basis for process updates.• Creation of DTP's to keep the process documented.