Experience

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  Active Tech Network Training Institution-United Arab Emirates

  • Dubai, United Arab Emirates

  • Digital Marketing Executive

    • Jan 2023 - Present
    • Dubai, United Arab Emirates

    My primary responsibility in this role is to manage ATN institute’s website, digital media accounts, and bulk email campaign application and develop and implement effective marketing strategies through digital media platforms to promote educational programs globally, attract prospective students, and enhance the institute's brand image. Also, I create engaging content for various marketing channels to promote including social media, website, email campaigns, and print materials and monitor and evaluate the performance of marketing campaigns using analytics tools to measure effectiveness. Developing, implementing and supporting computer-based information systems to enhance sales, helping ATN’s users troubleshoot technical problems, Networking for the branch campuses, and Analytical Skills such as Helping investigate technical issues through social media platforms and finding solutions.I provide technical support and troubleshooting for faculty, staff, and students and managed helpdesk operations to resolve technical issues promptly. Specially provide the required authorized login details to the staff in the payment gateway and website login portal. Also, Coordinate with various departments to ensure projects align with institutional goals and timelines. Develop and support the IT-related advertising budget, ensuring cost-effective use of resources and making recommendations for technology investments and upgrades.

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  CR & FC

  • Colombo, Western Province, Sri Lanka

  • Information Technology Executive

    • Oct 2015 - Dec 2022
    • Colombo, Western Province, Sri Lanka

     General responsibility is to manage the IT system of the Club as the Head of the IT Department Managing IT-related marketing activities such as periodic & promotional emails, fliers, SMSs, and website maintenance with a 50% increment in engagement Training and development of the existing recruits on the Club’s internalIT systems and payment systems Cost reduction by 20% from purchasing & 15% for recruitment by introducing technology-related systems 25% of traffic by redesigning the Club website https://crandfc.lk/ Implementation of WAN and POS systems

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  IBTS (Pvt) Ltd.

  • Negombo, Western Province, Sri Lanka

  • Manager

    • May 2009 - Oct 2015
    • Negombo, Western Province, Sri Lanka

     General responsibility is to manage daily IT and Branch related activities at the given capacity by providing a superior level of service to Students and Staff Business increment by establishing four new branches to the institution’s network Training and development of 10+ Branch Managers & 50+ Lecturers in IT (p/a) Involved in talent acquisition of professionals in the field of Information Technology for the Branch network of the institution through managing and networking of various online & offline recruitment platforms leading to a 15% reduction in recruitment cost Increased the visibility of branches and enhanced existing business opportunities while increasing new opportunities Service Provider of IT products for 100 Customers