Bio
Experience
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Wonder Brands
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London, Ontario, Canada
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EAM Lead Hand
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Oct 2021 - Present
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London, Ontario, Canada
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Lead Hand
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Oct 2021 - Present
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Weston Bakeries
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Orenda Park, Bramelae
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Team Member
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Mar 2016 - Present
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Orenda Park, Bramelae
- To support production of Bakeries items (Pie).- To Support in operation related to Production- Sanitation- Ensure Good Manufacturing Practice
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Banking
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200 - 300 Employee
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Relationship Manager
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Jan 2015 - Jan 2016
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Branch Manager
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Jan 2012 - Apr 2015
• Achieved annual targets in terms of branch deposit, sales and profitability as set by company.• Developed and executed a relationship strategy for each existing client for their retention and to counseling them in proper financial way on time to time.• Helping any individuals to make informed decisions about their personal requirements.• Developing relationships with community and other external groups for soliciting and referral of the new business.• Maintaining relationships with associated partners like of insurance company, panel valuator etc to optimize business opportunities and referrals.• Monitored loan implementation, disbursement, utilization of loan and the recovery of loan portfolio for branch. • Suggested recovery action plan to subordinate and making exit plan for loan defaulter• Monitored branch operation and credit and sales department • Prepared branch annual budget and reviewed periodically to ensure compliance• Authorized accounting transaction of daily income and daily expenses of branch
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Senior Assistant
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Feb 2009 - Jan 2012
• Identified financial needs of clients and arrange appointment with Branch Manager to review financial options available to client and sales opportunities for bank• Prepared client files by collecting all required documents for upcoming meeting with Branch Manager• Interviewed and accessed financial needs of walk-in clients' in absence of Branch Manager• Determined and informed customer about the terms and conditions of financial products as per approved terms and condition • Conducted business and collateral site visit, collected market and credit information, accessing credit approval package and forwarding it for recommendation/approval to Branch Manager• Reviewed all loan file, associated insurance, mortgage collateral and business when and where required• Printed loan offer letter and obtained signature of a customer in it and disbursed loan as per approved terms and condition in customer account.• Conducted recovery of loan and take appropriate measure for quality sales• Took part in campaigns, specific marketing initiates and promotions for new products and services that promote sales and growth in key target areas • Resolved customer issues, concerns and/or problems promptly as required
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Customer Service/Teller
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Jan 2007 - Jan 2009
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Nepal
• Offered personalized and efficient service including answering general enquires• Opened a variety of accounts and processed varying deposits and payments • Printed cheque book and statement upon the customer's request• Accessed "Know your Customer (KYC)" and completed KYC forms for all customers• Performed foreign exchange transactions• Monitored the cash balance in branch as well as in ATM• Conducted sales call to existing clients to inform them about new bank products and services.• Answered to all phone calls and client query.
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Education
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2004 - 2006Tribhuvan University
Master's degree, Finance & Investment
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