Experience

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  Forge Innovation & Ventures

  • Chennai, Tamil Nadu, India

  • VP & Head of SIPCOT Industrial Innovation Centre, Sriperumbudur

    • Apr 2023 - Jan 2024
    • Chennai, Tamil Nadu, India

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  Mentor Learning

  • Chennai, Tamil Nadu, India

  • Chief Operating Officer

    • Jun 2022 - Mar 2023
    • Chennai, Tamil Nadu, India

    COO @ Mentor Learning (www.mentor.in) | Coach | WriterAs Chief Operating Officer, I lead the business operations at Mentor Learning Services (www.mentor.in), ensuring effective functioning of all the business horizontals/functions, including• Business Development – New Logos Acquisition• Engagement Management – Existing/Onboarded Clients• Enhancing Learning Consumption• Delivery management – B2B, B2C• Technology Management• Product Design & Development• Business Support• Digital Marketing – B2C• Product Management – B2CAt Mentor, we focus on delivering measurable business results by engineering learners’ behaviour. We confidently tell our customers ‘Give us your people, we’ll transform your business.’ Result Oriented Learning Engineering (R.O.L.E) is our patented, proprietary approach to Learning in organizations, inspired by the truly path-breaking thought leaders like Donald Kirkpatrick, Maria Montessori, Robert Gagne & Benjamin Bloom. R.O.L.E draws from multiple disciplines such as Neuroscience, Behavioural Economics, Engineering Process, Psychology & Design, to blend the insights into a seamlessly implementable learning design process.Our talent development programs are based on field-tested people & business insights and time-tested learning methods, covering the entire gamut of learners from individual contributors to decision-making leaders, and tailored to fit specific customer needs.Our delivery models are contemporary – suitable for both modern WFA and traditional WFO environments.We are rolling out exciting new modules such as SkillGym and Total Learning Management (TLM), to truly democratise learning at all levels, and help our customers realise ROLI (Return on Learning Investment) through DLUs (Demonstrated Learning Units), at individual learner level.Connect with us to explore new ways of enabling and empowering your associates through Mentor’s learning services for ‘Engineering Behaviour. Delivering Results.’www.mentor.in

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  Freelance

  • Chennai, Tamil Nadu, India

  • Coach. Consultant & Enabler for Talent Development, Change Management, Culture Integration Programs.

    • Apr 2015 - Jun 2022
    • Chennai, Tamil Nadu, India

    ICF credentialed Coach. Consultant and Enabler for Talent Development.Consults and Enables organizations with purpose definition, ideas & interventions for Talent Development through ‘Human Potential DISCovery + NURTURE©’ model, based on industry standard frameworks and tools, practical insights gained from connecting with diverse leaders, teams & customers, and shaped by a deep awareness of ‘Life, the way it is.’Provides consulting and tailored ‘Dream-Define-Design’ solutions (from visioning to implementation road map) for enterprise-level challenges such as content management, cultural integration, change adoption, coaching & mentoring culture seeding. Crafted and facilitates the following Experiential Learning programs o LifeSkills – game-based learning interventions for Communication, Team building, Situational Leadership, Self-Awareness, Thinking Opposite / Different, Creativity and Innovation and Conflict managemento REV series – intensive and immersive learning experiences for large diverse groups including first-time Managers/Leaders, for specific objectives including leadership development, cultural integration, cross-skilling and change adoption o Life Matrix – modular program for gaining self-awareness through holistic wellbeing encompassing individual health, wealth and growthCoached senior professionals; enabled Coaching culture building; facilitated Coaching credential training.‘Coach4Excellence’ authorized Trainer for ICF credentialing program.Skilled in DISC, Firo-B, MBTI, Strengths Finder, VARK instruments.Public speaker & writer on Life pursuits, passion, prospects, possibilities, perspectives and purpose.Open to full-time or contract positions for consulting, design & implementation program management to address enterprise-level challenges / needs on coaching, talent development, content management, cultural integration and change adoption.

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  Cognizant Technology Solutions

  • Director - Learning & Development

    • May 2011 - Apr 2015

    As Director – Academy, led 30+ member diverse teams in Learning & Development support function, with $3 mn annual spend• Coached senior professionals; enabled Coaching culture building; facilitated Coaching credential training• Envisioned and implemented strategy for enterprise Leadership development covering executive essentials, excellence & eminence based on experience level• Designed and delivered Leadership development programs for executives, aiding the enterprise level HR talent review process for middle and senior management• Led the Dream (vision), Define (roadmap) & Design (structure) of content strategy to deliver a best-in-class, seamless multi-channel learning experience, empowering associates to sustain on-demand learning and knowledge sharing, through self-service and learning cohorts • Led the Academy Foundation transformation program covering Future of Learning, enabling & enriching the Learning Platform + Content for Millennials & Analytics for Business; Managed the technology skills training teams • Guided the Enterprise Application Services team to align enterprise content strategy, integrate L&D content, create reusable knowledge assets repository to accelerate talent deployment & provide diverse project teams with trusted content for proposals and client presentations • Guided the ‘Trainee Onboarding program’ implementation team to tailor the program dynamically for culture-awareness, change adoption, hackathons, leadership seeding, etc. to accelerate deployment in projects; Mentored trainee batches• Led the EBA Academy for Horizon 3 technologies, aiding the enterprise-level digital transformation journey• Crafted and facilitated experiential learning, coaching and mentoring programs for managerial talent development

  • Global Operating Leader

    • Apr 2008 - Apr 2011

    As Global Operating Leader of 'Hosted Captive' for a Fortune 500 Healthcare client, conceptualized, built, scaled and managed a unique high-risk-high-reward Captive Center for healthcare products design, development & maintenance, with $26 mn annual revenue & 500+ offshore team at peak, reporting to client CTO.The unique high-risk-high-reward delivery model for Healthcare Products development with near-zero onsite required the entire team - especially the core leadership team to transform from traditional offshore IT services delivery mindset and tightly integrate with the client organisation. Challenges included significant change in work culture and nature, including overlap times with client teams in US and integrating client-funded incentive scheme seamlessly with existing rewards & recognition program. The successful implementation of 'hosted captive' model not only resulted in sustained high customer and employee satisfaction, but also in increased profitability and talent retention, over a period of time. • Built trustworthy partnership with client counterpart, resulting in over 50% revenue growth in 3 years• Implemented Agile delivery model with Customer team at onsite and Cognizant team at offshore successfully• Achieved top CES (customer satisfaction survey) & BES (employee satisfaction survey) scores at BU level in the same year• Nurtured and built a strong leadership pipeline, resulting in 5 direct reports getting promoted and 2 of them eventually leading the captive.ICON, as the experimental captive was co-branded & known, will remain a career highlight and an enchanting experience that I'll always cherish.As Head of the Outreach CSR council for Healthcare business unit, implemented education-focused CSR programs at government schools.

  • Program Manager

    • Jun 2004 - Apr 2008

    Program Management in the offshore delivery center for a Fortune 500 healthcare major.Assessment Team Member for the world’s first CMMi v1.2 assessment at Cognizant, Coimbatore. Outreach CSR council member for Healthcare business unit.Founding member of the Junior Achievement outreach CSR program.Project Management for a US electronics retailer.ODC setup opportunity assessment at onsite for a US retailer.

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  Tata Consultancy Services

  • Chennai Area, India

  • Program Delivery Manager

    • 1996 - 2004
    • Chennai Area, India

    Multiple delivery roles at onsite and offshore for a variety of clients.1. Offshore Relationship Management for the Global Delivery Centre of a Telecom equipment manufacturer, USA2. Offshore Relationship Management for a large global Banking and Financial organization, UK3. Offshore Development Program Management for a large Electronics and Entertainment Retail organization, USA4. Onsite Engagement Manager for the client-server application systems maintenance for a large Electronics and Entertainment Retail organization, USA5. Lead - Corporate Intranet and GroupWare implementation for a top global IT services organization, India6. Onsite consultant - Lotus Notes application development and maintenance for an Engine manufacturer, USA7. Workflow Automation Tools & Systems Development for a top global IT services organization, India8. Process Automation Tools Development for Institute of Chartered Accountants of India9. Computer based training systems development for a top global IT services organization, India

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  TVS Sundaram Iyenagar & Sons Limited

  • Madurai Area, India

  • IT Consultant

    • 1992 - 1996
    • Madurai Area, India

    IT consultant in the EDP department of TVS & Sons Ltd and later at their IT products & services division Ultra Business Machines (UBM). Responsibilities included in-house Executive Information System solution design and development, product evaluation & implementation and training. Enabled organisation-wide e-mail roll out. Facilitated IT training for various groups and induction programs for new recruits.