Bio
Credentials
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Building Accountability into Your Culture
LinkedInAug, 2021- Apr, 2026 -
Inclusive Mindset
LinkedInAug, 2021- Apr, 2026 -
A Great Place to Work for All (getAbstract Summary)
LinkedInJul, 2021- Apr, 2026 -
Being an Effective Team Member
LinkedInJul, 2021- Apr, 2026 -
Building Creative Organizations
LinkedInJul, 2021- Apr, 2026 -
Creating a Great Place to Work for All
LinkedInJul, 2021- Apr, 2026 -
Creating Psychological Safety for Diverse Teams
LinkedInJul, 2021- Apr, 2026 -
Demonstrating Accountability as a Leader
LinkedInJul, 2021- Apr, 2026 -
Diversity, Inclusion, and Belonging
LinkedInJul, 2021- Apr, 2026 -
Holding Yourself Accountable
LinkedInJul, 2021- Apr, 2026 -
Making Great Sales Presentations
LinkedInJul, 2021- Apr, 2026 -
Multipliers: How the Best Leaders Make Everyone Smarter (Blinkist Summary)
LinkedInJul, 2021- Apr, 2026 -
Powerless to Powerful: Taking Control
LinkedInJul, 2021- Apr, 2026 -
Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
LinkedInJul, 2021- Apr, 2026 -
Setting Business Unit Goals
LinkedInJul, 2021- Apr, 2026 -
Supporting the Whole Self at Work, a Diversity and Inclusion Imperative
LinkedInJul, 2021- Apr, 2026 -
20 Habits of Executive Leadership
LinkedInJun, 2021- Apr, 2026 -
Becoming Head of Sales: Developing Your Playbook
LinkedInJun, 2021- Apr, 2026 -
Managing Misconduct in the Workplace
LinkedInJun, 2021- Apr, 2026 -
Leading with a Growth Mindset
LinkedInMay, 2021- Apr, 2026 -
Collaborative Leadership
LinkedInApr, 2021- Apr, 2026 -
Executive Presence on Video Conference Calls
LinkedInApr, 2021- Apr, 2026 -
Leading Your Team Through Change
LinkedInApr, 2021- Apr, 2026 -
Transitioning from Manager to Leader
LinkedInApr, 2021- Apr, 2026 -
FSCA FAIS Key Individual
FSCA South AfricaDec, 2020- Apr, 2026 -
Own Your Voice: Improve Presentations and Executive Presence
LinkedInSep, 2020- Apr, 2026 -
Be a Better Manager by Motivating Your Team
LinkedInAug, 2020- Apr, 2026 -
Communicating in the Language of Leadership
LinkedInAug, 2020- Apr, 2026 -
Leading at a Distance
LinkedInAug, 2020- Apr, 2026 -
Leading in Crisis
LinkedInAug, 2020- Apr, 2026 -
Creating a Culture of Strategy Execution
LinkedInJul, 2020- Apr, 2026 -
South African Institute of Bankers -CAIB (SA)
The Institute of Bankers in South Africa - IOBSADec, 2000- Apr, 2026
Experience
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South Africa
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Financial Services
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500 - 600 Employee
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Head : Wealth Management SA | Gauteng Region
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May 2022 - Present
Growth Driven , Mindful, Selfless & Compassionate Leader | Wealth and Trusted Advisor | Connecting client with more | Relentlessly people centered | Transformational | Stakeholder Alliance | Mentoring and coaching |
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Private Banking Team Leader
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Aug 2016 - Oct 2022
• To manage a Private Banking Team by implementing the regional strategy to meet the regions financial, Sales and service objectives, increase market share, improve client shervice, undertake public relations in the region, maintain risk and operational efficiency and to achieve this through good people management practices which also includes meeting Regulatory and Compliance objectives.
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Team Manager
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Jul 2016 - Oct 2022
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Private Banker
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Feb 2012 - Oct 2022
• To grow the Private Banking High Net Worth clients portfolio by means of building relationships, identifying and fulfilling client needs with constant excellent service delivery. To ensure the retention, satisfaction and expansion of clients to meet sales and services objective.• Forge strong relationship by being in contact with clients, do client needs analysis, identify and execute cross selling opportunities. Introduce specialists where necessary such as (Investment and Fiduciary Specialist) to clients for opportunities. Get referrals from clients to generate business leads , facilitate investment, lending transactions. Facilitate credit resolutions , put credit application with relevant motivation on behalf of client, ensure deals goes through, sit with Credit teams depending on size of deals. Ensure deals get approved or not, with good reasons.• Client service- Interpret information for clients. Assist , advise, meet and service all banking needs and concerns as and when required with excellent professionalism, courtesy and urgency. Regular contact so as to know clients well through telephonic, lunches, visits, follow-ups and entertain clients etc. Ensure queries are resolved through quick resolutions and follow ups
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Nedbank Private Bank
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Sandton
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Area Manager
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Dec 2008 - Jan 2012
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Sandton
• To manage a Private Bank suite by implementing the regional strategy so as to meet the suite and regions financial and service objectives, increase market share, improve client service, undertake public relations in the region, maintain risk and operational efficiency and to achieve this through good people management practices which includes meeting FSC objectives. • Drive sales through: Marketing; Campaigns; Client events; Client referrals; Cross selling. Implementation and Management of daily sales activities (SAM). Identify all sales opportunities amongst internal and external stakeholders; Manage expenses against budget; Manage balance sheet growth through sales and retention; Manage Non Interest Revenue and Net Interest Income; Minimise losses (fees, frauds)• Constant evaluation of Client Service; Resolution of escalated complaints; creating a service culture; client visits; client feedback; building relationships with identified top clients and retention of existing client base, Educate team on interpreting results and action points• Ensure that all processes and procedures are adhered to according to Audit, Compliance and Risk; To manage and discipline all staff by implementing effective steps to ensure that the suite complies with laws, regulations and codes of practice relating to its suite; Understanding the market by obtaining , extracting MIS in support of strategic objectives i.e. sales, growth and retention; Implement measurement metrics to ensure that the business achieves its objectives• Build staff capability through: Resource allocation; Staff development (career pathing for staff) and Communication; Performance management; Coaching, HR (IR; Recognition, Recruitment, EE, Talent Management
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Nebank Private Bank
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Sandton
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The Private Banker
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Dec 2006 - Oct 2008
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Sandton
• To ensure customer acquisition, satisfaction & retention in management of High Net Worth assigned portfolio.• Retaining assigned portfolio’s through long-term relationships.• Expanding assigned HNW portfolio through product optimization and profitable cross selling.• Building identified customer portfolios through product optimization and cross selling.• Growing business according to targets• Proactively advising customers on business solutions and personal financial advice.• Attracting quality business in order to achieve growth targets on existing portfolios.• Ensuring proactive risk management within HNW portfolio.• Managing credit and portfolio risk.• Achieving contracted profitability targets for assigned portfolio.• Ensure that resources are optimized within assigned portfolio.• SLA compliance-Compliance SBU & Channel Strategies for product.• Managing own career and personal development.
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ABSA PRIVATE WEALTH
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Sandton
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The Private Banker
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Feb 2005 - Nov 2006
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Sandton
same as above
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Nedbank
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Sandton
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Private Banker
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Aug 2000 - Jan 2005
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Sandton
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FNB South Africa
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City of Johannesburg, Gauteng, South Africa
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Bank Trainee
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May 1994 - Jul 2000
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City of Johannesburg, Gauteng, South Africa
Rotational roles with Branch context : Teller , Enquiry Clark Home loan consultant, Securities official - Treasury Holder
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Education
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2019 - 2021Wits Business School
Master of Business Administration - MBA -
2020 - 2020Moonstone Business School of Excellence
Key Individual, Regulatory Exams -
2017 - 2017Wits Business School
Post Graduate Diploma in Business Admnistration, Business Administration and Management, General -
2014 - 2015Milpark Business School
Post Graduate Diploma in Financial Planning, Financial Planning and Services -
2006 - 2011Bcomm In Economics
Bachelor of Commerce (B.Com.), Economics -
2006 - 2011University of the Witwatersrand
Bcomm, Economics & Management -
2010 - 2010MILPARK
RE EXAMS-FAIS, FINANCIAL SERVICES -
1995 - 2004Institute of Bankers
CAIB & Adv Financial Planning Diploma, Financial Planning and Banking -
1990 - 1992St Martins Anglican School
High School/Secondary Certificate Programs -
St Martins Anglican School
Suggested Services
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Industry Focus. “Financial Services”
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