Experience

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  Teamworld Logistics Pvt Ltd

  • Chennai, Tamil Nadu, India

  • Customer Service Specialist

    • Apr 2023 - Present
    • Chennai, Tamil Nadu, India

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  United Liner Shipping Services LLP

  • Pune Area, India

  • Customer Service Representative

    • Nov 2017 - Apr 2023
    • Pune Area, India

    Arranging Export bookings for Forwarder/Shipper sharing VESSEL scheduleand planning shipments, accordingly.Responsible for company logistics by managing inventory, storage, andtransportation.Assisted with logistics management by handling order shipment andanswering customer queriesPreparing shipping instructions, Punching the same in system, Gettingapproval of bill of ladings from customer and Releasing bill of ladings.Manifest transfer, Updating SEA WAYBILL Notice to Destination agentMaking INVOICE, Passing receipts in system(AFSYS & TALLY), updating thereport of the same to accounts team.Sending pre alerts documents for IMPORT shipment, Verifying Importdocuments and Releasing IMPORT Delivery Order.Provide assistance on long and short term projects from marketing andfinance teams and providing regular updates onprogress made.Maintaining excel sheets regarding shipments and reporting to the
    management time to time.

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  FAIRMACS SHIPPING & TRANSPORT SERVICES PRIVATE LIMITED

  • Pune Area, India

  • Customer Service Representative

    • Jan 2017 - Nov 2017
    • Pune Area, India

    Actively manage booking updates and bill of ladings with carriers andcustomers to ensure they are accurately updated toeliminate anypotential customs issues.Ensured all partners in the supply chain are working effectively to ensuresmooth operations and on time delivery of freight.BOE/SB online preparation of checklist and online filing (under MEIS, DEEC,etc. license) (AIR/SEA)Developed reporting for supply chain management, landed cost andtransit times.Carried out customer service by communicating with companies, banks,trucking companies, shipping lines, airlines andrailroads.Selected shipment routes, based on nature of goods shipped, transit times,or security needs..Reserved necessary space on ships, aircraft, trains, or trucks.Payment follow up with customers.

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  BEST AGENCY

  • Pune Area, India

  • Customer Service Representative

    • Mar 2014 - Dec 2016
    • Pune Area, India

    Handle export/customs clearance for Bilcare and Armacell India Pvt. Ltd;coordinate invoicing.Organize and oversee customs clearance and documentation.Provide THC-costs/storage costs and on-carriage costs to customersMonitor the correct payment and release shipments to external andinternal customersEnsure correct and timely delivery of cargo to our customers.Timely duty payments in order to release cargo.Cooperate and close communication with other relevant port operatingcompaniesCalculation of Import duties, freight, Insurance and advances required.Admin job for Pune Custom House Agents Association (PCHAA)