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Poobalan Gengiah
Sales Manager at KA Packaging and Stapling
Experienced banking professional with expertise in customer experience and regulatory compliance.
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Location
City of Johannesburg, Gauteng, South ...
Languages
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English Professional working proficiency
Skills
- Retail Banking
- Customer Service
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Show all
Bio
Generated by
Topline AI
Poobalan Gengiah is a seasoned banking professional with expertise in customer experience, customer retention, and regulatory compliance. He has worked in various roles, including Sales Manager, Trainer, and Quality Assurance Specialist. Poobalan holds a Higher Certificate in Occupationally-directed ETDP practitioner from the University of Johannesburg.
Credentials
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Received 16 credits from for successfully being assessed for Unit Standard 7384 – Facilitate an adult learning event
ETDP SETAAug, 2013- Jun, 2026 -
Received 10 credits for successfully being assessed for Unit Standard 117871 – Facilitate learning using a variety of given methodologies
ETDP SETAMay, 2010- Jun, 2026 -
Gray's Training
Gray'sJan, 2010- Jun, 2026 -
High Involvement Training
TridecoJan, 2004- Jun, 2026 -
Basic Instructor Level
TridecoJan, 2003- Jun, 2026
Experience
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KA Packaging and Stapling
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Gauteng, South Africa
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Sales Manager
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Feb 2018 - Mar 2022
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Gauteng, South Africa
Retrenched
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South Africa
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Financial Services
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700 & Above Employee
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Trainer
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Jan 2009 - Sep 2015
Facilitating learning interventions / Stakeholder Management and feedback / Multi - skilling / Assessment and evaluation
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Quality Assurance Specialist / Coaching
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Nov 2006 - Jan 2009
Conducted Quality assurance telephonic, email, fax, letter evaluations / Coaching of front line staff and team leaders / Feedback reporting to stakeholders
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Standard Bank
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Johannesburg Area, South Africa
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Customer Contact Center Sales Transactional Sales and Retention agent
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Jan 2005 - Nov 2006
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Johannesburg Area, South Africa
Service and Sales outgoing calls to Personal and Business Banking customers
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Chubb Fire & Security
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Durban Area, South Africa
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Control Room Operator
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Feb 1997 - Oct 2001
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Durban Area, South Africa
Responding to residential / business alarm activations
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Education
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1992 - 1996Northmead Secondary School
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2010 -
University of Johannesburg
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2007 -
Corne’ Erasmus – PCS Learning Solutions
Suggested Services
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