Experience

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  SmarterX

  • United States
  • Software Development
  • 1 - 100 Employee

  • Director of Program Management

    • Jun 2022 - Present

    Oversee project and resource management of a Tech department with 4 teams.

  • Technical Project Manager

    • Oct 2021 - May 2022

    Manage projects and day-to-day execution of 2 teams:-Serve as Scrum Master by running ceremonies, creating sprint boards, tracking tickets, identifying dependencies, and eliminating blockers in order to plan incremental work, set priorities and deliver against roadmap commitments. -Established clear cross-team communication by distilling complicated discussions and requirements to most important points, dependencies and action items.- Identified and escalated risks or slippages to project deadlines-Reported on sprint metrics and project statuses by creating timelines, burndown and gantt charts.Promoted to Director of Program Management

• 

  American Medical ID

  • Houston, Texas Area

  • Digital Project Manager

    • Dec 2017 - Nov 2020
    • Houston, Texas Area

    Led major redesign and platform upgrade of 2 e-commerce sites to Magento 2 with a cross-departmental team and web development agency.

• 

  Money Management International

  • Sugar Land, Texas

  • Digital Marketing Specialist/Scrum Master

    • Mar 2014 - Nov 2017
    • Sugar Land, Texas

    -Managed implementation of web enhancements. Coordinated with web developers, PMs and internal stakeholders to identify requirements and scope, perform QA and post-launch testing and oversaw deployments of bug fixes and enhancements.-Led the Marketing team in Scrum process and methodology. Scheduled and facilitated meetings; prepared backlog and task boards using Trello; and created burndown charts to track team’s progress.-Spearheaded various digital projects, including design and development of a WordPress site for digital delivery of materials to clients called FoundationKit.org. -Installed web analytics on new digital properties and set up campaign tracking using Google Analytics and Google Tag Manager. Developed custom reports to measure effectiveness of various marketing efforts.

• 

  American Corporate Partners

  • Greater New York City Area

  • Operations Associate

    • Jan 2013 - Feb 2014
    • Greater New York City Area

    -Managed an online business forum for veterans and lead site redesigns of acp-usa.org and acp-advisornet.org. Created specs and mockups of changes, worked closely with developers and designers, reported and tested bugs.-Designed a user-friendly look for the ACP-AdvisorNet mobile App for Android and iPhone, which was approved by Senior Management and managed implementation with developers. -Oversaw 200% increase in website traffic on acp-advisornet.org by assisting in major marketing campaign. Researched and implemented best SEO practices, reviewed designs and strategic recommendations from consultants and coordinated with the marketing team.-Managed relationships between 80 veterans and their professional mentors from Fortune 100 companies. Conducted interviews and developed strategies to improve individual relationships.

• 

  New Leaders for New Schools

  • Technology and Publishing Coordinator

    • Jan 2012 - Jan 2013

    - Managed the New Leaders EPIC website and content pipeline- Created and maintained editorial calendar, publishing cycles and content catalog- Prepared assets (text, videos, artifacts and photos) for uploading to the Content Management System (CMS) and execute publication- Liaiseed with profile developers, editors, video production vendors and technology consultants on content development and site maintenance- Managed independent contractors and commissioned new work; draft contracts and approve invoices- Worked closely with web developers and technology consultants to design, test, and deploy major frontend and backend site enhancements and to troubleshoot bugs- Created and maintained program mini-sites; upload session materials and participant assignments; assist the program team in preparation of materials- Provided technical support

• 

  Press & Sun Bulletin

  • Intern Reporter

    • Jan 2008 - May 2008