Experience

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  Polish Investment and Trade Agency

  • Ho Chi Minh City, Vietnam

  • Chief Representative Officer

    • Feb 2017 - Present
    • Ho Chi Minh City, Vietnam

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  Minh Son HealthCare Co.,Ltd.

  • HCMC, Vietnam

  • Managing Director

    • Dec 2015 - Feb 2017
    • HCMC, Vietnam

    The purpose of this position is to be responsible for directing the activities of a specific department or departments within an organization. Direct and control the work and resources of the Company and ensure the recruitment and retention of the required numbers and types of well-motivated, trained and developed staff to ensure that it achieves its mission and objectives. Responsibility:* Prepare a Company plan and annual business plan and monitor progress against these plans to ensure that the Company attains its objectives as cost-effectively and efficiently as possible. * Establish and maintain effective formal and informal links with major customers, relevant government departments and agencies, local authorities, key decision-makers and other stakeholders generally, to exchange information and views and to ensure that the Company is providing the appropriate range and quality of services. * Develop and maintain Total Quality Management systems throughout the Company to ensure that the best possible products and services are provided to customers.* Strategically identify capacity gaps and arrange for appropriate training of field staff.* Manage the operation of the office in adherence with policies and procedures in project management, including HR management, procurement, finance, and administration.* Develop and implement risk mitigation strategies for procurement and logistics services; assess risks quarterly and implement risk management/mitigation strategies.* Ensure compliance with procurement standard operating procedures, including supplier order fulfillment, order tracking, customs clearance/freight forwarding, storage and distribution, and logistics management information systems.* Build company image by collaborating with a customers, government authorities, people community organizations and employees together with strong and enforcing ethical business practices.

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  IMS Health Asia Pacific

  • HCMC, Vietnam

  • Engagement Manager (Sales and Business Development) - Commercial Operations Department

    • Jun 2015 - Nov 2015
    • HCMC, Vietnam

    * Ensures the quarterly and full year revenue targets are met by managing the activities of a sales team to achieve or exceed the assigned revenue and growth goals in assigned accounts or sales territory.* Takes proactive role in contract strategy. Develops strategy for expanding scope of existing contracts and identifying new business and win-back opportunities.* Lead negotiations in renewing contract(s) within assigned accounts. Develops relationships with key executives and decision makers within assigned accounts.* Provides leadership to the sales team and coordinates the involvement of IMS resource marketing, sales specialists, consulting and client service in actively promoting the full IMS offerings to anticipate and meet client needs.* Develops and executes account plan(s) and monitors progress.* Leads client utilization assessments to ensure product functionality delivers against marketed segments. Integrates market analysis and findings to create recommendations for product innovations, enhancements or line extensions.* Manages pricing development that contributes to long-term product success and supports the definition and implementation of promotional strategies for products. Provides leadership for one more components required to make the business case for the Go-to-Market strategy for a new or existing product, such as resourcing or budgeting requirements. Works with Mkt./Com. and provides input to collateral development.* Articulates when market conditioning is appropriate, the impact it can have, and how it can be performed. Identifies vehicles for thought leadership (white papers, KOL discussions).* Draws conclusions and develops insight/recommendations on market growth, opportunities and alternative for IMS in the marketplace. Analyzes information on the competitive landscape relevant to business planning and makes initial recommendations. Provides input into Go-to-Market strategy and execution plan for reviews with manager.

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  Menarini Asia-Pacific

  • HCMC, Vietnam

  • Nationwide Business Intelligence Manager - Commercial Operations Department

    • Nov 2013 - Jan 2015
    • HCMC, Vietnam

    * Work directly with General Manager to develop strategies for achieving targets and building brands of the company’s product lines, including budget plan for 2014 and 2015.* Lead project, worked closely with Leadership Managers and RO Regulatory to outsource products to local pharmaceutical distributor and successfully closed with total brands portfolio value of US$6 MM.* Launched new S&OP process throughout the region which improved the forecasting, maintain better inventory levels and helped with the short and long term budgeting/ planning. * Responsible for implementation of the Lean Sigma portfolio of projects and initiatives across all areas of the organization and for overseeing nationwide supply planning, partnering with regional demand planners, partnering with each local planning team, participate in new product launch planning & execution, and balancing inventory levels across country to ensure excellent customer service levels and minimal backorders are achieved.* Work closely with agencies and conduct various of Market Research projects improving customer satisfaction effectiveness and deep brand inside understanding regarding to existing brands and future launches as well with locally and on RO level for key brands.* Improve effectiveness of MOH and SOH wining tenders by 20% though deeper business analysis with Sales Team and on time appropriate technical documentation management with conscientious preparation process.* Launched business development initiatives. Grew new 12 International Clinics sales territory as a salesperson consecutive by 60-80% month by month.* Cleaned SFE 2013 database with passed a special project from RO about Data Loader to improve the efficiency of MSS, setting up new 2014 FF Dashboard system, continuously manage structure of 96 ETC & 25 OTC MRs on the system and maintain database without any records duplication or system errors. Work closely with RO on first implementation of SFE SOP concerning MCL maintenance.

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  Abbott Laboratories S.A.

  • HCMC, Vietnam

  • Nationwide Business Excellence Manager - Marketing Services & Commercial Excellence Department

    • May 2012 - Nov 2013
    • HCMC, Vietnam

    Responsibility:* Worked directly with General Manager to develop strategies for achieving targets and building brands of the company’s product lines.* Managed the design and implementation of numerous strategies and methodologies in sales and operations.* Responsible for management of the Lean Sigma portfolio of projects and initiatives across all areas of the business; sales and marketing, HR, procurement, and finance. Advised management team in monthly review of current initiatives, as well as developing pipeline of future opportunities to be prioritized into upcoming projects/initiatives. Managed, trained, and coached team of key functional leaders.* Providing both advisory, and “hands-on”, capability in the areas of supply chain, working capital management, and business process improvement.* Combined the niche of working capital with the many linkages to the extended value chains via a process-based approach (lean & six sigma).* Achieved 102.3% of $257.9MM Net Sales Target in 2012 through the Balance KPIs Scorecard and deep Root Cause Analyses to close the gaps.* Made improvement on S&OP meeting and outcome, resulting in more effective initiates aimed at driving sales.* Created Business Excellence training which resulted in higher frequency communication between executive managers and drove a more operative business management.* Successfully improved the effectiveness of nationwide management through ‘train-the-trainers’ workshops for supervisor level and up.Optional other responsibilities:* Demand Management (refer to Demand Manager job description).* NPI coordinator (refer to NPI coordinator role).* Plan coordinator (coordinate affiliate strategic plan, brand plans, NNLRP and financial plans).* Customer Excellence/ Commercial Excellence/ Sales Force Effectiveness (refer to CEx role).

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  Khunta Restaurant – Thai, Issan & Seafood

  • Sattahip, Thailand

  • Co-Founder and Co-Owner

    • Feb 2011 - Jan 2012
    • Sattahip, Thailand

    Worked closely with a Thai partner to establish and run a Thai restaurant south of Bangkok. This project included working with local builders to erect the restaurant premises, negotiating with local suppliers to provide fresh ingredients on a daily basis, and utilizing multiple advertising channels to build the client base. As my first restaurant venture, I was very pleased that the project was implemented within budget, that business picked up fast and hence revenue generation was not delayed. Responsibility:* Deal with problems and complaints of customers by providing timely service. * Responsible for checking clients/guests in and out.* Monitor security, operational cleanliness and food safety. * Plan weekly schedules for staff and monitor staff supervision.* Responsible for overseeing the food preparation equipment.

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  BNOW.org

  • Bangkok, Thailand

  • Sales and Marketing Consultant

    • May 2010 - Feb 2011
    • Bangkok, Thailand

    Supported Principal Consultant to develop communication programs and direct marketing campaigns for key clients. Build up good relationship with relevant local authorities such as BBK's Trade Department, Department of Culture & Information and Embassies.Responsibility:* Report directly to Marketing Head.* Develop & deploy 360 integrated Marketing activities (ATL & BTL).* Lead the development and ensure proper execution of business plans, including: forecasting, promotions, merchandising, market research, budgeting, opportunities and resolutions, compliance, new product launches, brand & channel plan.* Coordinate with cross functional team to ensure projects and marketing initiatives are properly implemented, including: • Retail branding • Activation* Sponsorship analysis, recommendation & management.* Budget planning & managing to ensure smart spending.* Responsible for communications when Comms headcount was not available.

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  Import-Export Peter Harrys

  • Malbork, Poland

  • Founder and Owner

    • Oct 2008 - Mar 2010
    • Malbork, Poland

    After spending time in Thailand in 2008, I was inspired to establish an import-export business based in Poland and based initially on key contacts that I had made during my time in Asia. Responsibility:* Global responsibility for merchandising of products to/from Hong Kong, China, Pakistan, Thailand and India.* Daily oversight of all facets of merchandising and operations, including vendor sourcing, price and term negotiation, buying trips, order placement, payment, social compliance, quality assurance, product testing, and post-shipment issues.* Expanded product expertise from limited paintball, ceramic and outdoor furniture to numerous regional competitive product types.* Establishing working relationships with retailers in Poland including Intermarche, Castorama, and El-Hurt.* Continuous process review to eliminate redundant procedures and improve office efficiency.

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  FIAT Auto Poland S.A.

  • Malbork, Poland

  • Managing Director of official dealer FIAT covering new car sales & servicing

    • Dec 1997 - Mar 2010
    • Malbork, Poland

    I built this company from nothing to a successful and high earning enterprise. This was achieved through identifying demand in the market and creating a chain of supply for this demand. I single-handedly approached retailers and successfully pitched my products and delivery of those products to the customers’ floor. Through this operation all parties were able to make financial gain.Responsibility* Grew new sales territory from 0 to US$ 2.0MM. #1 salesperson for 4 consecutive years.* Support the sales force with product demos and general pre and after sales activities.* Managed cross-functional consulting team for diagnosis and analysis of SME clients.* Created budget structure and review process for each merchandising team.* Achieved a 40% growth in contribution via operating cost reduction and margin enhancement.* Work closely with Product Marketing Team by focusing on customer needs for new product development requirements.* General project management and assist clients according to their needs.* Take ownership of all issues and coordinate with local, regional resources to provide the best solution for each customer.* Educate customers and staff on business benefits of industry standards and how the company is working towards them.* Strong familiarity and management experience in all facets of consumer products sourcing.