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Pinki Agrawal

Intro Book
Pinki Agrawal is a seasoned IT professional with expertise in incident management, service delivery, and global delivery, holding an Oracle University degree.
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Location
Buena Park, California, United States, US
Skills
  • Incident Management
  • It Service Management
  • Change Management
  • Requirements Analysis
  • Business Analysis
  • Show all
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Bio

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Pinki Agrawal is a seasoned IT professional with expertise in incident management, IT service management, and change management. Holding certifications from Scrum Alliance (Certified Scrum Master), ITIL (Foundation Certificate in IT Service Management v.3), and Oracle University (Oracle eBusiness Application 11i), Pinki has a strong foundation in Agile methodologies and IT service management frameworks. With experience in requirements analysis, business analysis, and service delivery, Pinki has a proven track record of driving successful projects. Her skills in outsourcing, vendor management, and global delivery enable her to effectively manage cross-functional teams and deliver high-quality results. Pinki's education from Oracle University has equipped her with a solid understanding of business applications and financial management. Currently based in Buena Park, California, Pinki Agrawal continues to expand her expertise in IT operations and service delivery, leveraging her certifications and skills to drive business growth and success.

Credentials

  • Certified scrum master
    Scrum Alliance
  • Foundation Certificate in IT Service Management v.3
    ITIL
  • Oracle eBusiness Application 11i ( Financial)
    Oracle University
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Education

  • 2008 - 2008
    Oracle University

Suggested Services

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Industry Focus. “Computer and Information Technology”

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