Experience

• 

  First Tennessee Bank

  • Memphis, Tennessee

  • Senior Project Manager

    • Jul 2010 - Present
    • Memphis, Tennessee

    Leading diverse teams of individuals in implementing large business and state-of-the-art technology projects throughout the enterprise. Teams consist of both internal and external resources and/or partners. Sample projects include, but not limited to: Enterprise VoIP, Contact Center Customer Experience Improvement, Sterling File Gateway Implementation.

• 

  IBM

  • Boulder, Colorado

  • Project Office Manager (Last Position)

    • Jul 1984 - Jul 2007
    • Boulder, Colorado

    Held various management positions in the outsourcing arm of the company such as: Project Executive, Process Controls Manager, Distributed Services Manager, Manager of Technical Solutions Managers and Project Office Manager. My roles spanned different platforms (Mainframe, Distributed, Help Desk, Network, Deskside) and different industries (Banking, Telephony, Utilities, Government, B2B).

• 

  Baxter Healthcare

  • Inventory Analyst

    • 1979 - 1983

    Managed consignment inventory to ensure inventory accuracy, revenue recognition and replenishment of consignment facilities were done in a timely fashion. Ensured periodic inventory counts reported were reconciled to the company's records.