Experience

• 

  University of MD Faculty Physicians Inc

  • Administrative Assistant

    • Jul 2013 - Present

• 

  CSC

  • United States
  • Information Technology & Services
  • 700 & Above Employee

  • Supervisor

    • Dec 2009 - Sep 2010

    Supervised a team of 25 to 30 clerks entering data for Census 2010 at Baltimore Paper Data Capture CenterMaintained daily attendance records for submission to payroll departmentCounseled employees on work performance and attendance; made recommendations for personnel actions including corrective action, work improvement plans, awards and recognition, promotions and terminations.Reviewed work product and employees' performance to ensure compliance with procedures and withTitle 13 confidentiality guidelines.Coached team to consistently achieve quality goals of 97% per day and performance of 5400 keystrokes per hour.Processed data from 70 million 2010 Census forms, exceeding goals for production time and quality Maintained confidentiality and protected sensitive data at all times

  • Administrative Specialist

    • Jul 2009 - Dec 2009

    Operational Test & Dry RunReviewed and tested all procedures for processing data from 2010 Census formsPerformed all operational functions including mail receipt, mail preparation, sorting, scanning/imaging, key from image data entry, verification and check outProvided feedback to management regarding accuracy and efficiency of operating procedures

• 

  Johns Hopkins University

  • Administrative Coordinator

    • Jan 1998 - Jan 2008

    Provided administrative support to the Director of Support Services for the School of Public Health and other staff.Scheduled appointments, meeting rooms and maintained Director's calendarProofread and made corrections for distribution, filed and answered telephones.Arranged travel, scheduled meetings, recorded minutes at committee meetings and typed for distributionProcessed procurement requests and travel reimbursementsPerformed various tasks in SAP systemParking and TransportationProcessed and distributed student parking for the School of Public Health; liaison with the Johns Hopkins Medical Institutions (JHMI) Parking OfficeUpdated and reconciled student parking database monthly for billing to be processedMaintained and compiled tracking reports for JHSPH parking, student parking, and MTA passesReviewed monthly payroll deductions for parkingMaintained attendance records for departmentResearched and assembled materials for presentations

• 

  University of Maryland

  • Secretary

    • Jan 1997 - Jan 1998

    Provided support to the Chair and faculty in the School of Nursing departmentTyped correspondence, reports, and grants, ordered supplies, maintained files and answered telephonesArranged travel and scheduled appointments for Chair and other facultyTook dictation and transcription for departmentSearched the Internet to retrieve information on various subjects to compile data for staff

• 

  CSX Transportation

  • Secretary II

    • Jan 1981 - Jan 1997