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Bio

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Credentials

  • Professional Scrum Master™ II (PSM II)
    Scrum.org
    Jan, 2024
    - Apr, 2026
  • SAP University Alliances
    School of Economic and Management
    Sep, 2022
    - Apr, 2026
  • TOEIC
    IIG Vietnam
    Dec, 2022
    - Apr, 2026
  • Lean Six Sigma
    VJIP 株式会社
    Sep, 2022
    - Apr, 2026

Experience

  • VTI
    • Quận Nam Từ Liêm, Hanoi, Vietnam
    • Process Quality Assurance
      • May 2023 - Present
      • Quận Nam Từ Liêm, Hanoi, Vietnam

      • Use and support the project team in using project management tools Backlog, Redmine, Trello: presentations to guide new members• Support PM implement project opening and closing prochedure• Detect issues/risks, and analyze them to find the root cause of the project. From there, take action to improve, and follow up until the issue/risk is resolved• Consulting on applying/adjusting processes to suit project characteristics• Check compliance and implementation of software development processes• Monitor and evaluate project quality indicators: KPI, SLA,...• Write periodic reports on project status: progress, quality, risks, problems, etc. To report to department and project heads• Implement internal tasks within the QA team: test tool Metric, PCV, Project Management, review project closing data (SEPG)

  • Wistron NeWeb Corporation
    • KCN Dong Van 3, Duy Tien, Ha Nam, Vietnam
    • Industrial Engineering
      • Oct 2022 - Apr 2023
      • KCN Dong Van 3, Duy Tien, Ha Nam, Vietnam

      - Prepare SOP operating instructions- Calculate rework cost and MFCC manpower- Setting up the production process and working hours on SFCS, Oracle, SCC, SCH system- Monitor and continuously improve daily quality/efficiency performance for assigned areas.- Coordinate layout and workstation move activities.- Prepares time estimates for proposed projects and evaluates time factors.- Analyzes workforce utilization, facility layout, and operational data such as production costs, process flow charts, and production schedules, to determine efficient utilization of workers and equipment.

  • Lean Six Sigma Club
    • Hanoi, Hanoi, Vietnam
    • Head of Academic Department
      • Oct 2020 - Aug 2022
      • Hanoi, Hanoi, Vietnam

      - Organization of business visits and write reports- Exchange of Lean and Six Sigma knowledge- Organization seminars on production management- Translation of specialized documents quality management

Education

  • 2019 - 2023
    Hanoi University of Science and Technology
    Bachelor of Arts - BA, Engineering/Industrial Management

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Industry Focus. “IT Services and IT Consulting”

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