Experience

• 

  DataProof Communications

  • South Africa

  • Cyber Security Analyst

    • Jun 2021 - Present
    • South Africa

    Monitoring security access, conducting security assessments through vulnerability testing and risk analysis. Performing both internal and external security audits using different systems analyzing security breaches to identify the root cause and continuously updating the company’s incident response and disaster recovery plans verifying the security of third-party vendors and collaborating with them to meet security requirements

• 

  Democratic Alliance

  • Data Capturer

• 

  Vox Telecom

  • Centurion, Gauteng, South Africa

  • Network Operations Center Engineer

    • Jan 2019 - Dec 2019
    • Centurion, Gauteng, South Africa

    Network Operations Center Engineer, dealing with technical errors for prioritized business fiber network and voice services also fraud analytics and monitoring 24 hours 7 days 365 days SLA of 100%.

• 

  Internet Solutions

  • Rosebank Johannesburg

  • Technical Support Engineer

    • Aug 2017 - Dec 2019
    • Rosebank Johannesburg

    Technical support engineer in LTE advanced and for home network Fiber and DSL we supported LTE for Rain Network and Cell C as infrastructure suppliers together with ISPs as Data suppliers.

• 

  Telkom

  • South Africa

  • Technical Support Representative

    • Aug 2016 - Dec 2017
    • South Africa

    Tier Support agent, assisting customers with connectivity issues for FTTH FTTB and voice and switchboards. Diginet lines etc