Experience

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  Encore

  • Orlando, Florida, United States

  • Senior Sales Manager - Gaylord Palms Resort

    • Aug 2021 - Present
    • Orlando, Florida, United States

    o Chosen as strategic leader in collaboration efforts with hotel senior partners to provide creative bids for live events, hybrid, or virtual bids in order to win overall business. o Build pipeline and program forecasting reports, and track to ensure accuracy.o Participate in client visits to educate them on physical meeting space, and discuss all meeting parameters to ensure rigging and event production element logistics are understood, o Directly connect, and monitor new client leads provided by hotel sales that ensures we have a full opportunity to bid on future programs.

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  Digital Motion Event Services

  • Orlando, Florida, United States

  • Director of Event Success

    • Sep 2020 - Aug 2021
    • Orlando, Florida, United States

    o Focused on foundational alignment of managing full lifecycle of projects for for virtual / hybrid event support with CRO. o Multi-based unit leadershipo Long-term planningo Directing R&D priorities, based on sound understanding of technology and business practices.o Foundational leadership Best Practice processes o Successful driver of existing and new partnerships and partnered with sales staff in monitoring leads o Lead introductory demo conference calls with prospective customers of services o Main POC liaison for customer and operations team during full event cycle o Update, monitor sales pipeline, create proposals, close out final billing, conduct debriefing client calls, send out surveys o Marketer and price point negotiator for product services via virtual and live methods,

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  PSAV

  • United States
  • Events Services
  • 700 & Above Employee

  • Director of Global Accounts

    • Apr 2012 - Mar 2020

    o Grew revenue stream from $4M, to $13.5M over a 9-year span in supporting commercial & Third Party accounts, of various industries.o Proven leadership collaboration with global teams up to 25 staff in delivering engaging, educational and memorable live events experiences for demanding clientele across wide range of industrieso Exceeded expectations for numerous pharma, medical, automotive, technical, financial, and DoD organization leaderso Projects have ranged from intimate meetings to large-scale, highly visible national and global events, with up to $1.5M combined budgets (Citywide events) o Work under tight deadlines that delivered high-caliber solutions, aligned with achieving budget target,o Developed comprehensive project plans to anticipate obstacleso Adapt as needed, finding creative solutions in real time to deliver events seamlesslyo Leveraged resourcefulness and creativity to reimagine and elevate spaces in hotels, convention spaces, unique / outdoor venues, and across virtual events to enhance the audience experience

  • Sales Manager , Event Technology

    • Apr 2011 - May 2012

    o Achieved personal sales growth of $4M in a $12M venueo Lead weekly forecasting meetings with a team 11 to finalize and secure client-approval to event supporto Added I.T. and rigging leaders into sales meetings to ensure client deliverableso Exceeded revenue expectations for assigned pharma, medical, automotive, technical, financial, and DoD organizations

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  Marriott International

  • Senior Director of Sales & Operations, Event Technology

    • Apr 2007 - Mar 2011

    Chosen by hotel management to lead department in cross-functional role of sales & operations covering technology, rigging, electrical and I.T. services during the financial crisis, downsizing period.o Delivered department sales from $9.5M, to $13M during financial crisis era due to daily P&L focused control o Led sales and operations teams of 16 around audit preparedness, achieving A+ scores that ensured strong business acumen o Revamped Best Practices SOP’s by building a logistics planning guide that integrated CRM support tools. o Negotiated equipment and labor rates with I.T., electrical, and labor vendors to identified enhanced department profitability

  • Senior Event Technology Sales Manager

    • Sep 2005 - Apr 2007

    o Delivered increased department sales, from $5.5M, to $8.7M with a sales team of 3o Negotiated I.T., and electrical vendor rates, and discount strategieso Exceeded revenue goals and growth by teaching focused accountability, resulting in an average of 22 percent increase YOYo Led weekly sales / ops. meetings of 8 staff to ensure accurate forecasting, operational excellence and client satisfaction

  • Director Of Event Technology

    • Aug 1997 - Sep 2005

    Influenced venue management to add a Sales position role, resulting in revenue spend growth from $1.2 million, to $3.2 million in a four-year span. o Reduced annual department spend by an average of 35% over 6 years due to identifying operational process efficiencies o Led team of 10 in accountability of department customer satisfaction, survey results, sales and operational functionality o Responsible for department P&L statements, critiques with leadership, took action steps to improveo Justified to hotel leadership to add a “Sales” position, thus capturing added revenue by approx. 43 percent in the first year

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  Projection Presentation Technology

  • Hotel Nikko Chicago & Fairmont Chicago, Milllennium Park

  • Director of Event Technology

    • 1994 - 1997
    • Hotel Nikko Chicago & Fairmont Chicago, Milllennium Park

    Overall end to end lead accountability to both hotel leadership and company executives around revenue growth, operational excellence, H.R, recruiting, training.. o Oversaw departments P&L, and sales efforts, and raised revenue in each location by a 32% annual average.o Led in team recruiting, retention.o Oversaw and authorized all CAPEX efforts.o Upgraded union labor rules and restriction rate documentation.

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  Allen Visual Systems

  • Buffalo Grove, Illinois, United States

  • Media Coordinator

    • May 1990 - Apr 1994
    • Buffalo Grove, Illinois, United States

    o Supported rental efforts for live event production utilizing AV equipment, labor o Accountable for execution of live events, and maintenance of AV racks within corporate training rooms and auditoriums.o Intimate participation in permanent installation of AV, wireless equipment, electrical, and I.T. configurationo Customer coordinator of daily rentals around labor and equipment scheduling logistics.

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  Sound & Stagecraft Inc.

  • Des Plaines, Illinois, United States - Hyatt Deerfield and Marriott's Lincolnshire Resort

  • Audio Visual Manager

    • Mar 1987 - Apr 1990
    • Des Plaines, Illinois, United States - Hyatt Deerfield and Marriott's Lincolnshire Resort

    - Responsible of overall hotel opening, as we were the chosen as the preferred vendor. - Oversaw all executed business, maintained inventory, balanced financial reporting and daily operation