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Philippe Liang
Contact Center Manager at FCS Computer Systems
Philippe Liang is a seasoned IT professional with 11 years of experience in service management, operations, and technical support, holding a BS in Telecommunications Engineering from Sun Yat-Sen University.
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Location
China, CN
Languages
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Cantonese, -
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Mandarin -
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English -
Skills
- Service Delivery
- Vendor Management
- Incident Management
- Outsourcing
- It Service Management
- Show all
Bio
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Topline AI
Credentials
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Project Management Professional (PMP)
Project Management Professional Consulting Group - PMPCG
Experience
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FCS Computer Systems
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Hong Kong
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Contact Center Manager
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Jul 2013 - Present
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Hong Kong
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ShenZhen Calinks Technology CO.,LTD
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ShenZhen
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Customer Service Manager
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Mar 2010 - May 2012
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ShenZhen
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Associate Customer Relationship Management
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Sep 2008 - Mar 2010
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Macao
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Dell
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XiaMen
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Customer Service Specialist
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Sep 2005 - Sep 2008
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XiaMen
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Education
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2003 - 2005Sun Yat-Sen University
Bachelor of Science (BS), Telecommunications Engineering -
2002 - 2004
South China University of Technology
Bachelor of Science (BS), E-Commerce/Electronic Commerce -
2000 - 2003
South China University of Technology
Associate of Science (AS), Information Technology
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Hospitality”
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