Experience

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  VODEC

  • Newton, Iowa, United States

  • Independent Contractor

    • Nov 2022 - Present
    • Newton, Iowa, United States

    Providing everyday care for persons with disabilitiesDefine objectives in collaboration with the case manager and the guardian of the person with disabilitiesAssist the person with disabilities in reaching the personal goalsEnsure of proper intake of medication when necessaryDaily report of progresses and activities performed by the person with disabilities

• 

  PC Consulting Services LLC

  • Newton, Iowa, United States

  • Business Owner

    • Jun 2016 - Present
    • Newton, Iowa, United States

    Interpretation Services French-English in Healthcare and Government fieldBusiness consultingMarketing services

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  Gourmets United LLC

  • Newton, Iowa, United States

  • Managing Partner

    • Jul 2020 - Oct 2023
    • Newton, Iowa, United States

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  Mosaic

  • Des Moines, Iowa, United States

  • Independent Contractor

    • Jul 2019 - Oct 2022
    • Des Moines, Iowa, United States

    Providing everyday care for persons with disabilitiesDefine objectives in collaboration with the case manager and the guardian of the person with disabilitiesAssist the person with disabilities in reaching the personal goalsEnsure of proper intake of medication when necessaryDaily report of progresses and activities performed by the person with disabilities

• 

  HBC International LLC

  • Des Moines, Iowa Area

  • Managing Partner

    • Jun 2017 - Sep 2021
    • Des Moines, Iowa Area

• 

  Grand Prairie Wines Ltd

  • Des Moines, Iowa Area

  • Co-Owner

    • Apr 2017 - Jul 2020
    • Des Moines, Iowa Area

    We are a brokerage firm for wines and spirits coming from the Old World

• 

  Primfil America, Inc. - Primfil International

  • Essex Junction, VT

  • Director of operations

    • Feb 2014 - Mar 2016
    • Essex Junction, VT

    Development of Primfil International activities in the Americas and in EuropeDevelopment of the global merchandising for the Primfil GroupManagement of suppliers relationsManagement of events/exhibits in Europe and the AmericasDevelopment of new exhibit productsManagement of Human Resources (hiring, development)Development and management of the online ticketing service

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  Hyland Software

  • United States
  • Software Development
  • 700 & Above Employee

  • Quality Assurance Manager - International

    • Jan 2012 - May 2013

    Developed the team's vision the development of localization in new languages or new verticals.Defined and implemented new testing strategies in order to improve the quality of the software.Design of training programs for the team and followed up on employees development.Designed training programs about software localization for other departments of the company.Coached team members to develop their competencies.Provided or overview assistance to sales requests linked to software localization and managed technical support requests for assistance for international issues. Met with development to improve the software localization for new markets or new verticals.Responsible for the software interface translation effortsResponsible for providing localized demos to the sales teams.Involved in several international projects with high level customers.

  • Quality Assurance Team Leader - International

    • Jan 2010 - Jan 2012

    Developed the team's vision the development of localization in new languages.Designed training programs for the team and followed up on employees development.Designed training programs about software localization for other departments of the company.Assigned testing requests to team members.Coached team member to develop their competencies.Provided assistance to sales requests linked to software localization and manage technical support requests for assistance for international issues.

  • Quality Assurance Representative

    • Feb 2008 - Jan 2010

    Tested the Java Client, developed the test plan and proper data to execute it.Tested the OnBase Web Client and performed various regression tests.Developed tests plans and test data and put in place a more robust testing infrastructure.Assisted junior testers on Arabic and Korean localization testing.

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  AVE Intervision

  • Alliance, Ohio, USA

  • IT Manager

    • Sep 2006 - Nov 2007
    • Alliance, Ohio, USA

    Organized and managed the technical support. This included the supervision and management of the data center and of our Linux servers hosting the Amvonet solutions.Defined the infrastructure of customer's installation, creating service offer for customers.Managed development projects and coordinated the offshore development teams in Russia and India.

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  Fat Cat Inc

  • Williston, Vermont, USA

  • IT Manager

    • Nov 2002 - Oct 2006
    • Williston, Vermont, USA

    Developed and over viewed support the IT and communication infrastructure (Windows 2003 platform, SQL 2000, Dynamics, Terminal Server, Windows 2000/XP, Mac OSX, Exchange 2003 Server, Blackberry Server)Implemented and managed the security layers and support (Firewall, AVG Antivirus platform, C-A eTrust antispyware platform)Advised the board on the strategic IT projects such as knowledge management and information management.Implemented and maintained the company Intranet and SharePoint sites

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  Infynia.com (Canada)

  • Montreal, Quebec, Canada

  • IT Manager

    • May 2000 - Aug 2002
    • Montreal, Quebec, Canada

    Developed the security team and services. Implemented CHX-I firewalls, designed security infrastructure and trained the security team.Supervised and train the team of 10 to 15 technicians, providing second level support to technicians and customers on Windows infrastructure (servers and desktops), Exchange Server, communication, networking components and backup systems. Advised the board in defining the IT strategy of the company.Provided consulting to customers about IT strategy and implementation.

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  Les Estimateurs Professionnels Leroux, Beaudry, Picard et associés

  • Montreal, Quebec, Canada

  • Network Administrator

    • Feb 1998 - Mar 2000
    • Montreal, Quebec, Canada

    Managed the network and communication (Windows servers and desktops, Exchange Server, SQL Server)Provided technical support to users on Windows, Office products and Access databases.Developed the website.Maintained applications in Access 2.0 and Access 95/97.

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  Ingram Micro (France)

  • Lesquin, France

  • Hotline Engineer

    • Apr 1996 - Feb 1998
    • Lesquin, France

    Provided 1st and 2nd level support for customers, sales and marketing services on desktop hardware and software sold at Ingram Micro France.Provided 1st and 2nd level support for customers, sales and marketing services on servers hardware, networking hardware and server peripherals sold at Ingram Micro France.Provided training for sales and marketing services.Provided specific training for partners and customer technicians

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  Sidec Informatique (France)

  • Lens, France

  • Programmer - Technician

    • Sep 1994 - Apr 1996
    • Lens, France

    Developed and maintained in 4G language Magic and in Access various type of application for services and industry verticals.Installed and configured Windows-based computers and servers.Supported Windows-based computers, hardware and software.Provided training on MS Windows and MS Office for our customers.

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  Armée de Terre

  • Angers, France

  • EOR GENIE (ENGINEER CORP OFFICERS SCHOOL)

    • 1990 - 1990
    • Angers, France

    Ecole d'Application du Genie (Engineer Corp Officer School)Combat Company CCommanding internship at 1st Engineer Corp Regiment in Strasbourg (France)