Experience

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  Liquid Intelligent Technologies

  • Juba, Central Equatoria, South Sudan

  • Key Account Manager

    • Feb 2020 - Present
    • Juba, Central Equatoria, South Sudan

• 

  Assistant Mission for Africa

  • Juba, Central Equatoria, South Sudan

  • Project Accountant

    • Aug 2018 - Feb 2020
    • Juba, Central Equatoria, South Sudan

• 

  Network of the World Ltd (Vivacell)

  • Direct Sales Supervisor

    • Nov 2013 - Aug 2018

    • Responsibilities:- Implementing plans and programs related to Direct Sales, Alternative Channels & Channel Development.- Identify New and Potential Business Partners and monitor their performance and orders to achieve objectives.- Identify and develop new markets, Alternative channels and sales opportunities.- Increase channel footprint.- Channel Education & Update Product, Pricing & Commission.- Direct, lead, and supervise team members, monitor their performance and ensure proper planning and reporting.

  • Indirect Sales Supervisor

    • May 2013 - Nov 2013

    * Responsibilities:- Responsible for developing distribution strategies in conjunction with Unit Manager and Department Director and implementing program related to the Distribution Channels.- Identifies dealers, trains their staff, reviews their distribution methods and monitors their performance and orders to achieve sales volume objectives.- Supervise daily activities of the sales support section and Conduct annual performance reviews.- Directs team members, monitors their performance and ensures proper planning and daily reporting.- Identifies and develops new markets and sales opportunities, plans and directs sales team in order to develop the retail markets, build good relations with retailers and increase their number and commitment to the company.* Main Task- Sustain Company goals and strategy and follow up on quality and procedure.- Lead, Manage & Motivate the team members.- Manage the Distribution Channels to meet performance and business objectives.- Monitoring the execution of company policies by the distributors.- Distribution and control of products availability and quality standard.- Contribute to the identification of new business opportunities.

  • Indirect Sales Coordinator

    • Jun 2012 - May 2013

    * Responsibilities:- Supervise daily activities of the sales support section and Conduct annual performance reviews.- Receive and process all dealers’ and POS developers’ requests and coordinate their deliveries.- Update sales reports and prepares daily, weekly and monthly reports.- Manage, update and maintain MSISDNs Regular ranges.* Main Tasks- Review, update and maintain the master record for all dealers, franchisees and retailers.- Coordinate with dealers and their agents to fill the gap when shortages of products are reported.- Update dealers and their agents about new products, services and promotions and participate in the preparation of training sessions.- Provide dealers with promotion, branding and communication materials.- Prepare an analytical report of the daily activities of the sales support section, distribution, dealers, franchisees, retailers’ sales, inquiries and complaints.- Helps in preparation and distribution, and ensures proper implementation of procedures.

  • Sales Support Agent

    • Jun 2011 - May 2012

    * Responsibilities:- Help to reinforce and develop the relation between retailers and the company.- Provide proper support and help to ensure high level of retailers’ satisfaction and productivity.* Main Tasks:- Interaction with Retailers.- Provide support to Retailers.- Analyze problems and calls types.- Organization, reporting and implementations of the solutions.

  • Call Center Agent

    • Mar 2011 - Jun 2011

    * Responsibilities:- Maintaining a satisfactory relationship between the company and the Customers.- Receives customer’s queries & concerns and provides technical assistance to the customer.- Promotes Company products & services and explain the functionalities of products.* Main tasks:- Handles customers’ complain.- Reporting on a daily basis about customer complains, comments, ideas & needs.- Helps in preparation and distribution, and insures proper implementation of procedures.