Bio
Credentials
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Public Speaking Foundations
LinkedInDec, 2020- May, 2026 -
Being Positive at Work
LinkedInSep, 2020- May, 2026 -
Dealing with Difficult People in Your Office
LinkedInSep, 2020- May, 2026 -
Strategic Human Resources
LinkedInSep, 2020- May, 2026 -
Human Resources Foundations
LinkedInAug, 2020- May, 2026 -
Learning Microsoft Project
LinkedInAug, 2020- May, 2026 -
Phone-Based Customer Service
LinkedInAug, 2020- May, 2026 -
Project Management Foundations
LinkedInAug, 2020- May, 2026 -
Project Management Simplified
LinkedInAug, 2020- May, 2026 -
Writing Customer Service Emails
LinkedInAug, 2020- May, 2026 -
Certification Prep: Professional in Human Resources (PHR)®
LinkedInJul, 2020- May, 2026 -
Communicating about Culturally Sensitive Issues
LinkedInJul, 2020- May, 2026 -
Customer Service Foundations
LinkedInJul, 2020- May, 2026 -
De-Escalating Intense Situations
LinkedInJul, 2020- May, 2026 -
Diversity and Inclusion Yellow Belt Certification
Six Sigma Global InstituteJul, 2020- May, 2026 -
Diversity, Inclusion, and Belonging
LinkedInJul, 2020- May, 2026 -
Managing Teams
LinkedInJul, 2020- May, 2026 -
Working with Difficult People
LinkedInJul, 2020- May, 2026
Experience
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NPSA (Non-Profit Study Abroad): www.nonprofitst...
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Kent, Washington, United States
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Int'l Education Program Consultant & Business Development
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Apr 2021 - Present
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Kent, Washington, United States
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Social Security Administration
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Auburn, Washington, United States
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Contact Representative, Social Security Adm - US Federal Government
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Sep 2020 - Nov 2020
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Auburn, Washington, United States
Contact Representative (in Training) for Social Security Administration (SSA). Full-time training in SSA benefit programs: Retirement, Disability, Supplemental Income, and Medicare. Left to take care of a medical / family care issue, and afterwards seek position with K12 (Stride Inc).
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Employment Security Department
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Lacey, Washington, United States
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Paid Family Leave Specialist, Customer Care Team - WA State Govt (ESD)
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Mar 2020 - Jul 2020
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Lacey, Washington, United States
Joined Customer Care Team at PFML (ESD) to help reduce the large back-log of PFML applications from WA State residents (program started in January 2020). Advised WA State residents and businesses on PFML rules & policies (RCWs and WACs). Processed applications, verified personal documents, an...
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Center For Study Abroad (CSA International, Inc)
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Seattle / Kent, WA
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Founder / Director, Education Programs & Business Development (Int'l)
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Apr 1996 - Feb 2020
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Seattle / Kent, WA
Built a start-up online education agency into a major low cost internet platform for high school and university students, as well as working adults, to easily find high quality "study-abroad" programs and helpful resources to advise them on related subjects. I developed the "system...
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Keimei Jogakuin (Kobe, Japan)
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Kobe, Hyogo, Japan
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High School Teacher (full-time) - in Japan
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Apr 1994 - Mar 1996
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Kobe, Hyogo, Japan
Full-time English Teacher in Japanese private high school in Hyogo prefecture (outside Kobe, Japan). Full-time teaching staff. Average 42 - 45 students per class, several classes a day, M-F. Participated in all school activities, including Teacher meetings. Managed the after school activity - Eng...
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ICS Tokyo / Osaka - Kokusai Bunka Center (Ryogaku)
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Tokyo and Osaka, Japan
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Education Program Developer (K-12 Schools), Teacher & PR Writer - in Japan
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May 1991 - May 1994
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Tokyo and Osaka, Japan
Worked full-time in the Tokyo and Osaka office...with Senior staff.Marketing and Public Relations for ICS newsletter that was distributed worldwide.Worked with staff on developing new income producing educational programs.Developed and taught the evening course - "Survival English & Cros...
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ICS Seattle / Tokyo
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Greater Seattle Area
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Education Program Consultant (K-12 School Districts)
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Aug 1989 - May 1991
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Greater Seattle Area
Was a Education Consultant to ICS Seattle office (& Tokyo). Worked on developing new income generating programs for ICS Tokyo (Education Agency in Japan). International education type programs (projects) for Japanese students and adults that were clients of ICS in Tokyo, Osaka, Nagoya, and F...
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IIP Seattle (Internship Programs) / Non-Profit ...
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Seattle / Tokyo
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IIP Program Manager - International Education Exchange (K-12 School Districts)
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Mar 1987 - Aug 1989
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Seattle / Tokyo
Managed the implementation and expansion of the Japanese School Internship Program (primary activity) that involved working with K-12 School Districts nationwide and in Canada. Also, developed new educational projects and participated in the formulation of policies and procedures. Was also the &...
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IIE International Education Services
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Tokyo, Osaka
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English Teacher / Corporate Trainer - in Tokyo / Osaka, Japan
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Sep 1985 - Dec 1985
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Tokyo, Osaka
Corporate English Teacher. Taught English to Executives and Managers at various Corporations in Tokyo. Mitsubishi Heavy Industries, Sumitomo, Toyota, and Daikin Industries were included in my teaching schedule. Also worked in Osaka - teaching factory managers English at Mitsubishi Heavy Industr...
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Seahorse Seafood Processing LLC / Icicle Seafoo...
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Aleutian Islands (Dutch Harbor, Adak) & Bristol...
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Quality Control Foreman - Alaska Seafood Industries (Seasonal)
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Jan 1978 - Aug 1985
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Aleutian Islands (Dutch Harbor, Adak) & Bri...
Seasonal work up in Alaskan Seafood Companies, in Aleutian Islands (Dutch Harbor, Adak) & Bristol Bay. Seafood processing (crab & Salmon), hard labor, long hours. Became Foreman (Quality Control) supervising shift workers. Worked alongside different ethnic groups (Koreans, Filipinos, Na...
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Education
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1981 - 1989Washington State University
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