Bio
Experience
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United States
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Printing Services
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1 - 100 Employee
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General Manager
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Aug 2014 - Present
Evolving from Director of Sales to the General Manager at CHG has allowed to be work with the company in a more broad perspective. On a day to day basis, I work with business operations, including but not limited to manufacturing, sales, marketing and distribution. While still responsible for growing and maintaining the company sales and customer service quality, I have taken on the responsibility of monitoring and evolving way CHG operates as a company.
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Director of Sales
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Jul 1998 - Aug 2014
Responsible for company sales and customer service. Sales increased each year 1998 to 2014, while I was Director of Sales. I lead the company through reengineering of prepress and customer service resulting in improved workflow efficiency. Developed and implemented pricing and manufacturing plan for new short-run digital printing. Lead the development of new company web site, rebranding and social media marketing.
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BookCrafters USA, Inc.
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Chelsea, Michigan
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V.P. Sales & Marketing
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1986 - 1998
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Chelsea, Michigan
Conceived, developed and executed sales lead generation programs. Responsible for Sales, Marketing, Inside Sales and Customer Service team.
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Bookcrafters USA, Inc
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Chelsea, Mi
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Director of Marketing
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1981 - 1986
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Chelsea, Mi
Developed and executed integrated marketing programs using direct mail, seminars, trade shows and advertising.
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Education
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Cornerstone University
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Ferris State University
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