Bio
Credentials
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Agile Development Specialization
University of VirginiaMar, 2024- Apr, 2026 -
Digital Product Management Specialization
University of VirginiaMar, 2024- Apr, 2026 -
Google Data Analytics Specialization
CourseraOct, 2023- Apr, 2026 -
Customer Success Management Fundamentals
LinkedInJul, 2023- Apr, 2026 -
Value Realization Best Practices for Customer Success Management
LinkedInJul, 2023- Apr, 2026 -
Professional Scrum Product Owner I
Scrum.orgOct, 2022- Apr, 2026 -
Summer Internship Programme Certificate of Participation
TNTJun, 2015- Apr, 2026
Experience
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TopCV Vietnam
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Hanoi, Hanoi, Vietnam
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Product Manager
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Feb 2022 - Present
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Hanoi, Hanoi, Vietnam
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OSP., JSC
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Hanoi, Hanoi, Vietnam
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Account Manager
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Dec 2020 - Jan 2022
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Hanoi, Hanoi, Vietnam
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AIPI., JSC
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Hanoi, Hanoi, Vietnam
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Product Manager - News AI
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Apr 2020 - Dec 2020
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Hanoi, Hanoi, Vietnam
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Dai Viet Group-DVG
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Hanoi, Hanoi, Vietnam
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Product Owner - Philkotse.com
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Apr 2019 - Apr 2020
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Hanoi, Hanoi, Vietnam
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Product Manager - UCHI Notary contract and Warning information Management Software
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Jun 2018 - Apr 2019
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Project Business Analyst - In-Browser Web Messaging and Advertising Solution
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Nov 2016 - Dec 2018
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Business Analyst - Legal aid Organizations and cases Management System
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Mar 2017 - Apr 2018
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VNP Group
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Hanoi, Vietnam
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Product Designer
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Sep 2015 - Oct 2016
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Hanoi, Vietnam
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Intern
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Jun 2015 - Sep 2015
During my intern in TNT VIetrans, I have worked in three departments, each in about 1 to 2 months: Office, Warehouse and Clearance.In Office, - Input the data on to the server - Processing the documentations - Updating information about new requirements of foreign customs governing importation of goods.In Warehouse - Sort consignments by their destinations. - Recheck dimensions and weight of consignment - Packing and marking consignment - Self-research and make suggestions on improving the effectiveness of the Warehouse procedure.In Clearance - Sending Arrive Note to customer and provided them informations about their consignments. - Check about 200 emails each day - Contact customer for instruction on their Custom Clearance - Make Custom Declaration for Non Commercial goods
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I Love My Voice
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Room 105, A4 Building, Thang Long International Village, Tran Dang Ninh, Ha Noi
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Business staff
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Jun 2013 - Dec 2013
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Room 105, A4 Building, Thang Long International Village, Tran Dang Ninh, Ha Noi
- Looking for customers who want to perfect their Vietnamese Pronunciation - Admin for I Love My Voice Fanpage - Make schedule and set up new class each month - Contact with potential customers and senior students for advice on improving service quality
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Education
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2012 - 2016Foreign Trade University, Vietnam
Bachelor's degree, Imports and Exports
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