Petro Mouton is a seasoned telecommunications expert with 16 years of experience driving customer experience in the industry. As a Business Support Specialist at BT Wholesale, he has honed his skills in call centers, customer service, and IP management. Prior to this, Petro held the position of Chief Admin Official at Transnet Freight Rail, where he successfully managed procurement and administration functions from 1989 to 2007. Petro's academic background is rooted in psychology, with a Bachelor of Education (BEd) degree earned in 1985 from High School Hendrina. He has also developed proficiency in languages, including proficiency in IP and telecommunications. Throughout his career, Petro has demonstrated exceptional customer service skills, with a strong focus on delivering exceptional experiences. His extensive experience in the telecommunications sector has equipped him with a unique understanding of the industry's complexities, making him an invaluable asset to any organization.