Experience

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  Pathways Healthcare

  • Westwood, Massachusetts, United States

  • Clinical Liaison

    • Jan 2023 - Present
    • Westwood, Massachusetts, United States

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  Granite Telecommunications

  • Quincy, Massachusetts, United States

  • Team Lead VoIP Operations Analyst

    • Jun 2015 - Present
    • Quincy, Massachusetts, United States

    • Provide customer, technical and communications support for voice, data and other related communications products and services to multi-location businesses and governmental agencies throughout the United States and Canada.• Developing and strategized data collection and analysis through coded excel spreadsheets for large customer projects and services to more than two-thirds of the Fortune 100 companies• Led team of 8 analysts through large priority team projects while collaborating with management to strategically plan the execution of multiple departmental goals• Consistently led team in order assignments while developing daily business operational reports for team members and management • Proven ability to leverage technology in developing and delivering analytics while being customer service minded.• Train and mentor team members while receiving 5 separate promotional awards with company honor awards for teammate of the month.•Participated in volunteer and fundraising events such as ‘A Bed For Every Child’ and Annual ‘Saving by Shaving’ event.

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  Restoration Resources in Boston

  • 1946 Washington Street Boston MA

  • Marketing and Sales Manager for Website and Social Media

    • Jan 2009 - Jan 2016
    • 1946 Washington Street Boston MA

    • Strategically created product ads, researched products for descriptions and provided outstanding customer service by responding to customer inquiries to generate sales.• Implemented Social Media strategies for recruiting customers with weekly posting of “New Arrivals” resulting in more customer feedback and information processing• Performed inventory management & produced promotional slide show for store providing digital experience for customers and online product purchases• Managed and created databases, spreadsheets and utilized other excel programs for retail, marketing, and company logistics • Strategically marketed products for display to use in production films such as HGTV, A&E, DIY Network, Spike TV and PBS• Wrote copy, designed layout, and coordinated the distribution of marketing material for various promotional events.

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  The Kraft Group & Affiliates

  • New England

  • New England Revolution Mascot

    • Jul 2014 - Jun 2015
    • New England

    Responsibilities included promoting Soccer team events and fundraising events for all major Boston sports team. Mascot responsible for entertaining and motivating fans, and to make promotional appearances throughout New England. The mascot's role is to generate crowd enthusiasm and to serve as a goodwill ambassador in the community.
DUTIES AND RESPONSIBILITIES • Motivate fans during events • Help provide support to select community and team events including sponsors, charitable organizations, media and private functions • Serve as a goodwill ambassador for Kraft Soccer • Ability to interact with people of all ages • Good physical condition and able to withstand the demands of performing in a costume in all-weather elements • Animation skills as a mascot in non-speaking character • Ability to troubleshoot situations without delay and react accordingly • Perform mascot duties in a manner deemed acceptable according to Kraft Soccer standards

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  Big Orange Productions: Pawtucket, RI 02860

  • New England

  • Brand Ambassador, Event Management, Sales Associate, Marketing Coordinator

    • Sep 2009 - Jun 2015
    • New England

    • Independent contractor for Big Orange Productions responsibilities included brand ambassador samplings, distribution of marketing materials, and event tabling in various settings. • Strategically surveyed potential customers and recorded marketing analytical data reports for company business operations.• Operated within the Boston/Metro area resulting in 25% increase in product sales within those brands. • Facilitated and assisted in set up for 2015 SIBOS Financial World Industry Convention at Boston Convention and Exhibition Center featuring guest speaker Bill Gates.• Modeled for GE Health Care at ASE (Automated Software Event) 2015 at Hynes Convention Center Ultrasound event.

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  South Shore YMCA

  • 79 Coddington St., Quincy, MA 02169

  • Youth Counselor Archery Specialist

    • Jun 2013 - Jun 2014
    • 79 Coddington St., Quincy, MA 02169

    YMCA Counselor & Archery Specialist responsible for organizing activities, teaching archery and being a role model for children ages 3-15. Certified Archery Instructor by USA Archery & NFAA.

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  UMass Dartmouth

  • 285 Old Westport Rd., Dartmouth MA

  • Athletic Coordinator, Marketing Coordinator

    • Mar 2012 - Apr 2014
    • 285 Old Westport Rd., Dartmouth MA

    > As Athletic Sports Coordinator, I was responsible for set up and breakdown of games, scorekeeping, broadcasting, stat keeping, and parking.> Responsiblilities as Marketing Coordinator, Peer Educator and Leader for Student “Sustainability Program included developing marketing events and tactics to educate peers on university recycling programs and promoting waste reduction activities within campus.

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  Kids Party Productions

  • Greater Boston Area, New England

  • Entertainer, Activity Director, Event Performer, Costume Character

    • May 2009 - Oct 2009
    • Greater Boston Area, New England

    Solely responsible for entertaining children (up to 40 children at a time) ranging from ages 4-12 in activities that included balloon twisting, arts and crafts, face painting, magic tricks as well as performing as Super Heroes and Characters like Batman, Spider man, Sponge Bob, Ninja Turtles