Experience

• 

  The Jim Pattison Auto Group

  • Surrey, British Columbia, Canada

  • General Sales Manager

    • Jun 2023 - Present
    • Surrey, British Columbia, Canada

• 

  Mercedes Benz Dilawri Auto Group

  • North Vancouver, British Columbia, Canada

  • General Sales Manager

    • Jan 2020 - Mar 2022
    • North Vancouver, British Columbia, Canada

• 

  Mercedes-Benz Canada

  • Canada
  • Motor Vehicle Manufacturing
  • 700 & Above Employee

  • New Vehicle Sales Manager

    • Nov 2018 - Jan 2020

  • Pre-Owned Sales Operations Manager

    • May 2015 - Nov 2018

• 

  ES3

  • Contracted By Honda/Acura Canada

  • Pre-Owned Sales Operations Manager / Field Consultant

    • Nov 2012 - May 2015
    • Contracted By Honda/Acura Canada

    -Work with select Honda and Acura dealers, drives immediate results through creating workplans targeting low cost / high return activities.-Conducts operational assessments, audits financials, inventory, sales and operations performance, defensive tracking and administrative processes to determine issues impacting profitability.-Creates and leads sales training programs, including lead generation (internet and telephone) value selling techniques, finance and lease conversion.

• 

  DealerTrack

  • Vancouver, BC

  • Regional Sales Manager-Dealer Management Systems

    • 2011 - 2012
    • Vancouver, BC

    -Developed sales and marketing strategy to launch DMS within Western Canada; targeted Ford dealers within Automotive groups utilizing direct marketing, special offers and demonstrations.-Sourced and managed 30 to 40 accounts; continually apprised clients of new software and integration enhancements.

• 

  Brian Jessel Autohaus

  • Vancouver, BC

  • Assistant Used Car Manager

    • 2011 - 2011
    • Vancouver, BC

    -Streamlined operations and increased efficiency through introducing processes and policies including maintenance and cleanliness quality controls.-Introduced daily pricing adjustments through conducting online competitor pricing reviews and proactively adjusting pricing to reflect market place.

• 

  Midway Mazda Clearance Centre

  • White Rock, BC

  • Used Car Manager

    • 2010 - 2010
    • White Rock, BC

    -Increased sales growth through restructuring operations, replacing sales staff, recruiting new talent and introducing orientation and sales training program.-Coached and developed sales consultants through introducing selling and closing techniques and Joe Verde role playing

• 

  Mazda Canada Inc

  • Richmond, BC

  • Western Regional Zone Manager

    • Jan 1999 - Jan 2009
    • Richmond, BC

    -Coordinated activities of variable and fixed operations, training and employee development to ensure region operated as a team and consistently exceeded performance objectives.-Sourced and secured competitive lease rates/programs through partnering with Envision Financial and Financial Lynx. Partnership with Financial Lynx led to extension of National partnership.-Introduced value marketing by offering extended warranties and accessories in lieu of discounts, partnering with scotia bank to offer special financing and extend cap rate.

• 

  Regency Auto Group

  • Regency Mazda, Regency Honda, Regency Toyota Burnaby

  • Service Manager, Service Advisor

    • Jul 1992 - Dec 1997
    • Regency Mazda, Regency Honda, Regency Toyota Burnaby

    Service Manager at Mazda and Honda, Service advisor at Toyota

• 

  Downtown Toyota

  • Service Advisor

    • 1989 - 1992