Experience

• 

  eClinicalWorks

  • Account Manager

    • Jan 2005 - Present

    As a business management position I am responsible for the financial health of the practice(s) I work with. The AM-RC is the primary contact between RCM team and clients. AM-RC works very closely with the Project Managers at eClinicalWorks implementing the integrated EMR-PM solution.Responsibilities include: • Evaluating the clients billing needs• Creating and educating customers on best practice workflow• Responsible for content build in the software to ensure good billing workflows• Coordinating all practice billing activities with provider office and eCW billing teams• Work closely with the assigned Implementation team to ensure proper system and billing setup• Proactively analyzes the client’s financial health on a monthly basis to identify reimbursement trends, patterns of denials and to develop an understanding of all factors that are contributing to the clients’ financial performance • Responsible to set up the client’s system and train them on using eClinicalWorks software based on their workflow using best practices of billing• Daily tracking of operational elements of physician practice:

• 

  Salisbury Associates Medical Practice Management Corporation

  • Worcester Massachusetts

  • Professional Relations

    • 2004 - 2005
    • Worcester Massachusetts

• 

  DICK'S Sporting Goods

  • Worcester Massachusetts

  • Assistant Manager

    • 2002 - 2004
    • Worcester Massachusetts

• 

  iParty

  • Central Massachusetts

  • Store Manager

    • 2000 - 2002
    • Central Massachusetts

• 

  T J Maxx

  • Westborough MA

  • Assistant Manager

    • 1995 - 2000
    • Westborough MA

• 

  McDonald's

  • Restaurant Manager

    • 1990 - 1995

  • Assistant Manager

    • 1985 - 1990

• 

  Radio Shack

  • Natick MA

  • Manager Assistant

    • 1983 - 1985
    • Natick MA